| Company: | KLA |
|---|---|
| Job Role: | Customer Support Engineer |
| Experience: | Freshers |
| Vacancy: | 15+ |
| Qualification: | Bachelor/Master's Degree in Mechanical/Mechatronic/Electrical/EEE |
| Salary: | 55000SAR/Year |
| Location: | Singapore |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
KLA is a global leader in diversified electronics for semiconductor manufacturing. Our technologies are used in virtually every electronic device in the world. Without us, you wouldn't have a laptop, smartphone, wearable device, voice-activated device, flexible screen, VR device or smart car. KLA designs systems and solutions for the manufacture of wafers and reticle, integrated circuits, packaging, printed circuit boards, and flat-panel displays. Ideas and devices that advance humanity begin with inspiration, research, and development. In 2019, KLA invested 15% of sales back into R&D, which is more than average. Our expert teams of physicists, engineers, data scientists, and problem solvers work together with the world's leading technology providers to accelerate the development of tomorrow's electronic devices. Getting involved with really hard problems is exciting here, and our teams thrive on tackling them. With us, there is never a dull moment.
Job Description:
Organizing Unit/Division
- Our Global Service Support Organization (GSS) team, located in Milpitas, CA, consists of Service Sales and Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, and Technical Support. Our GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products. Our comprehensive services include proactive management of tools to identify and improve performance, expertise in optics, image processing, and motion control with worldwide service engineers and 24/7 technical support teams; and an extensive parts network to ensure worldwide availability of parts.
Roles and responsibilities
- Troubleshoots, diagnoses, and repairs highly complex semiconductor capital equipment at customers' wafer fabrication facilities
- Liaises closely with engineers from other functions to resolve multifaceted problems
- Coordinates equipment schedules to minimize downtime
- Conducts customer orientations and technical trainings on all aspects of equipment maintenance for users
- Prepares field service reports on customer support activities
- Documents recurring problems for other supporting functions
- Performing above tasks at various locations (including overseas sites) within short notice
The requirements
- Mechanical/Mechanical/Electrical/EEE Bachelor's or Master's Degree
- This is an entry-level position
- Our total rewards package is competitive and family friendly. By designing our programs, we ensure that we provide benefits that meet the diverse needs of our employees and reflect our commitment to an inclusive environment.
- We are proud to be an equal opportunity employer at KLA
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
Apply Now Click Here
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