SIEMENS Hiring Customer Experience Center Coordinator in USA🇺🇸 Salary $ 65000/year Apply Online

Company:	SIEMENS
Job Role:	Customer Experience Center Coordinator.
Experience:	(2-3 years).
Vacancy:	15+
Qualification:	BE/BTech, ME/MTech, MBA
Salary:	$ 65000/year.
Location:	Wednell - North Carolina - USA.
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Apply Mode:	(Online)
Deadline:	Not Mentioned

About the Company:

About Smart Infrastructure – Electrification and Automation:

The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today’s and tomorrow’s power grid! We are looking for an Customer Experience Center Coordinator. This position will be based in Wendell, NC. We are seeking a proactive, customer-focused CEC Coordinator to serve as the first point of contact for guests and customers at our CEC. This role blends reception, meeting coordination, and event support, ensuring a seamless and professional experience for all guests and internal stakeholders.

Roles & Responsibilities

Customer Experience & Reception

• Greet and welcome visitors, clients, and employees with professionalism and warmth.
• Maintain a clean, organized, and inviting reception and meeting space.
• Manage visitor check-in/check-out and uphold security protocols.
• Stock and maintain refreshments, snacks, and branded materials.

Meeting & Event Coordination

• Schedule and coordinate customer meetings, site visits, and training sessions.
• Collaborate with the Power Academy Learning Coordinator to support training logistics.
• Prepare meeting materials including agendas, presentations, and follow-up documentation when needed.
• Ensure all technical and hospitality elements are in place for virtual and in-person meetings.
• Coordinate catering, room setup, and technology needs.

Administrative & Operational Support

• Assist with administrative tasks and special projects.
• Monitor and address office needs such as maintenance requests and supply orders.
• Track customer feedback and support continuous improvement initiatives.

You’ll win us over by having the following qualifications:

Basic Qualifications:

Experience: 

• At least 3 years of professional experience in a similar position

Communication Skills:

• Professional and responsive via email, chat, phone, and in-person.
• Exceptional interpersonal and communication skills, both written and verbal.
• Professionalism and Attitude
• Maintain a positive, dependable, and accountable demeanor.
• Demonstrate a strong work ethic and proactive approach to maintaining a pleasant office atmosphere.
• Present a polished and professional appearance.

Organizational Skills:

• Strong organizational and time management skills to handle multiple events simultaneously.
• Detail-oriented with a focus on delivering high-quality communications, materials, and service.

Adaptability:

• Remain adaptable and flexible in the face of unfamiliar or changing situations.

Accountability:

• Ability to work independently with initiative, ensuring timely completion of tasks and transparent communication.

Preferred Qualifications:

• Familiar with Siemens LV & MV solutions

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