Sunday, November 19, 2023

META Hiring Head Of High value Commerce Customer service In San Francisco SALARY $ 190000+ Per Year APPLY ONLINE

Company: META
Job Role: Head of High Value Commerce Customer Service
Experience: 2 years
Vacancy: 20+
Qualification: BA/BS , MBA, Mcom
Salary: $ 190000 Per Year
Location: San Francisco.
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Apply Mode: (Online)
Deadline: Not Mentioned
About the Company:

Job Description:
Meta is seeking a seasoned manager to lead a team developing Commerce partnerships with a wide range of large businesses across the US. This role will support the Shops Ads and MFT product teams' efforts to build shopping experiences that are highly performant and grow incremental revenue for Meta.

Head of High Value Commerce Customer Success Responsibilities:

  • Manage and support a team of 5+ customer success managers
  • Lead the team responsible for supporting largest advertisers in adopting + using Shops Ads and other monetized commerce products
  • Define and protect team priorities in order to enable team to focus
  • Develop deep internal strategic partnerships with key cross-functional stakeholders (product marketing, GBG In Market sales teams, SSO, Product)
  • Build and optimize operational processes to ensure team efficiency and expand coverage
  • Channel market feedback of the GBG InM segment to Meta’s Shops Ads and MFT Product + Product Marketing teams

Minimum Qualifications:

  • 2+ years people management experience
  • BA/BS degree
  • Experience working with ambiguity, solving problems, and bringing new ideas to life
  • Proven leadership, communication, presentation, and influencing skills
  • 10+ years of experience in partnerships, account management, sales, or marketing
  • Proven analytical skills to help with making data driven prioritization
  • Track record of enrolling diverse cross functional teams towards common goals
  • Experience building scalable programs and processes

Preferred Qualifications:

  • Experience with Meta's advertising and commerce products
  • Deep industry experience in eCommerce or Digital advertising
  • Experience managing account-facing teams to achieving business/sales metrics
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