Groww Recruitment Drive 2023 | Customer Success Executive & Multiple Positions | Freshers | Work from home

Groww, a leading investment platform, is hiring Customer Success Executives & Multiple Positions to work from home. With a competitive CTC of INR 4,20,000 per annum, this opportunity is open to both freshers and experienced professionals. Discover the qualifications, skills, and expertise required for this role.

About : Groww is India’s fastest growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Capital, and Y Combinator.

Groww Recruitment Drive 2023 Details :

Job Role: Customer Success Executive & Multiple Positions

Qualification: Any Degree

Experience: Freshers

Salary: INR 4,20,000 per annum

Location: Work from home

Skills and Expertise:

• At Groww, customer-centricity is displayed in everything we do. We are obsessed with providing a seamless experience for our customers.
• Regardless of the touchpoints, our Customer Success Team ensures the customer finds what s/he needs in a fast and easy way.
• To make this happen, we are looking for dynamic and energetic professionals with good communication skills who demonstrate a customer-first attitude.
• This role is critical as it is the first point of call for the customers.

Expectations from successful candidates are:

• Eagerness to learn about the company's products and their capabilities.
• Ability to manage high volume of inbound customer queries.
• Technical aptitude and the ability to understand and explain complex concepts in simple terms.
• Ability to empathize with the customer and high customer centricity.
• Knowledge of other regional languages is helpful if the company works within the country.

Responsibilities:

• Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
• Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
• Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
• Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

Qualification:

• Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
• 50% cutoff – 10th, 12th and Graduation.
• No backlogs and Gap years during education

How to apply for Groww Recruitment Drive 2023?

All interested and eligible candidates can apply for the job online by the following link as soon as possible.

Click here : Apply Now

Join Our What'sApp Groups Click Here

Note: If you are facing any issues while applying jobs, please let us know by commenting below. We will solve your issue as soon as possible, Advice not to share card details pay money to anyone, and be aware from those types of traps