| Company: | SCHNEIDER ELECTRIC |
|---|---|
| Job Role: | Service Engineer. |
| Experience: | (2-3 years). |
| Vacancy: | 20+ |
| Qualification: | Diploma Degree. |
| Salary: | AED 15,500/year. |
| Location: | Musaffah - Abu Dhabi. |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries. We are the most local of global companies. We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. Recognized as the world’s most sustainable company in 2021 by Corporate Knights Global 100 Index.
Job Description
Customer Service
- Represent Schneider Electric (APC-MGE) in dealing with customer concerns
- Travel to customer site as service contract or as circumstances dictate
- Diagnose and repair, to component level, PCB’s and units returned from the assigned region
- Perform site evaluations, scheduled and unscheduled site visits
- Support customers in the installation, modification and repair of APC-MGE products
- Interact with customers by phone/face to face depending on the level and type of support required
- Oversee the installation of an APC-MGE product, repair and analyze a failed product or provide customer-site maintenance (such as replacing batteries, fans, etc)
- Provide consultation to end-users in conjunction with sales by promoting and explaining Services as required
- Promote good customer relations
- Interact with end-users to explain the failure mode in detail
- Draft engineering failure analysis reports for customers with guidance from Engineering
- Ensure compliance with all safety policies, practices and procedures at all
Training
- Train customers on equipment operation and maintenance of APC-MGE products
- Monitor the effectiveness of Service training and provide feedback accordingly
Reporting
- Create country failure reports based on site interventions
- Identify and report failure modes encountered when in the field and determine the cause of these failures
- Isolate and rectify equipment installation problems and provide reports on these issues
- Collate field failure results and symptoms for analysis and provide to Country Services Manager
Qualifications
- Post-trade qualifications preferred (i.e., Associate Diploma, Degree, Certificate, Industrial Electronics
- Qualified Electrical License)
- At least 6 to 7 years industry experience including a minimum of 12 months power experience with hands-on working on 415 ac 3 phase and/or 800V dc equipment
- UAE Driving License
- Good working knowledge of UPS systems, preferably certified on APC-MGE UPSs Products
- Intimate knowledge and experience in diagnosing and repairing electronic circuitry on a component level
- Strong English written and verbal communication skills, including report writing and business correspondence skills
- Ability to analyze root cause of problems
- Ability to read, analyze, and interprets technical procedures
- Computer Literate – in particular experience with MS office tools.
- All candidates will be required to complete a technical assessment test prior to the interview.
Let us learn about you! Apply today.
Why us?
Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
.png)
No comments:
Post a Comment