PhonePe Recruitment | Quality Specialist| Freshers | Bangalore

PhonePe Recruitment Drive 2023:

Job Role: Quality Specialist.

Experience: Fresher/Experienced.

Qualification: Any Degree.

Salary: ₹6.4 LPA.

Job Location: Bengaluru - Karnataka - India.

Batch: 2023/22/21/20/19/18/17

Last Date: ASAP

About the Company:

Job Responsibilities:

• Interpret and implement Quality Assurance/Quality Management programs
• Evaluate adequacy of existing Quality audit framework and apply/recommend continuous improvement techniques to maintain best-in-class Quality Management process.
• Perform Quality audits and devise procedures and directions for recording and reporting this data
• Adept knowledge of Coaching and Mentorship skills and the ability to be able to trickle this down to the customer support teams (in-house and vendor partners)

Qualification required:

• Requires Bachelors/master’s degree from any stream.

Preferred skill:

• Ensure smooth change management and knowledge transfer across all Customer Support teams (in-house and vendor partners).
• Derive themes and insights basis audits completed that can translate into actionable process improvement items
• Collaborate with internal and external stakeholders to drive customer effectiveness and operational efficiency
• Partner closely with the Training, Content Strategy and Process Design teams to identify knowledge/skill.

How to apply for Phonepe recruitment Drive 2023?

Interested and Eligible candidates can apply this drive by following link as soon as possible. 

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How to Apply Click on the Below link, it will redirect you to source Page and apply there.

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