PHILIPS Hiring Field Service Engineer in USA Salary $ 98900/year Apply Online

Company:	PHILIPS
Job Role:	Field Service Engineer.
Experience:	(1-2 years).
Vacancy:	30+
Qualification:	BE/BTech or related skills.
Salary:	$ 98900/year.
Location:	USA.
Join us on Telegram	Click Here
Apply Mode:	(Online)
Deadline:	Not Mentioned

About the Company:

Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did. Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but we are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.

Job Description

Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips*.  Employees may request a reasonable accommodation. If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  You may contact 888-367-7223, option 5, for assistance. *Montana employees are currently excluded from this requirement at this time. Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most. The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

• You will provide on-site, online and phone support within a Zone and nationwide, as required, to resolve complex technical problems and product issues for the Xper/Flex Cardio hemodynamic monitoring system. The specialist supports break/fix services, system upgrades, installations, new product introduction, and first of a kind installation activities.
• The Field Service Engineer takes a leadership role in the completion of a satisfactory customer experience, both individually and through their support as a resource to the local team. They also work on areas improving customer satisfaction and company profitability by timely resolution of technical / product issues. The Field Service Engineer escalates, owns and stays focused in driving the resolution of issues through the appropriate channels and teams members, using highly effective communication skills to keep the customer and other functions of the support and problem resolution team informed.
• Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
• Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance to the state of Virginia.

You are responsible for

LEADERSHIP:

• The specialist takes a leadership role in the repair / solution of technical / product problems.
• Responsible for ongoing status reporting to Service Management.
• Performs a wide variety of tasks, multi-tasking, and change focus quickly as demands change. Adapts to varying customer needs. Manages priorities effectively.
• As a company representative and an extension of management, acts as an advisor in response to customer inquiry and refers information to the appropriate person (applications, sales, etc.). Provides a positive cohesive company image when discussing the company, products, and management decisions, etc., with the internal and external customer.
• May provide training and mentorship to new Field Service Engineers.

ASSET MANAGEMENT:

• Manages company assets effectively including parts inventory levels, tools, test equipment calibration, company vehicle, business expenditures, etc. per company policy or procedure. Supports the company in improving profit contribution by ensuring that cost effective solutions are utilized in solving technical / product issues. Ensures that only the part required to resolve issues is installed. Supports the company in reducing overtime while maintaining customer satisfaction.
• Performs all administrative duties in a complete and timely manner per policies and procedures.

TECHNICAL:

• Monitors receipt and implementation of all technical bulletins, change notices, etc.
• Serves on project assignments as a field expert contributing his / her knowledge to both resolution of problems or application of engineering / service memos as to changes in the product.
• Demonstrates and expert knowledge of invasive hemodynamic monitoring. Maintains a body of knowledge on technical advances of the Xper/Flex Cardio products and current industry trends. Provides training and technical assistance to other Field Service Engineers. As the modality expert, must be available for not only site visits, but as a consultant over the phone to any engineer requiring assistance. May take the lead on new product introductions and first of a kind installation of new equipment / complex field change orders.
• Responsible for resolution of complex technical problems within the hemodynamic monitoring system. The Specialist defines complex problems, collects data, establishes facts, and draws valid conclusions. He / she has the ability to interpret an extensive variety of technical instructions and deals with numerous abstract and concrete variables.
• Applies advanced technical knowledge in the resolution of hardware / software platform problems and assists with application software related issues. Conducts system and performance reliability testing, as required.
• May perform other related duties as assigned.

You are part of

The Services and Solutions Delivery organization. You will benefit from the team’s growing breadth and depth of healthcare products and services portfolio, and you will be challenged to drive our best-in-class reputation through top customer experience ratings. In a “One Team” culture, you’ll have the support of an intrinsically linked group of multi-disciplinary experts who are driven by a common mission of making the world healthier and more sustainable. You will contribute to providing the right data, context, and approach which will change the way we do business and make a difference for our customers.

To succeed in this role, you’ll need a customer-first attitude and the following

Job Requirements

• Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
• 2+ years of experience in diagnostic imaging or 4+ years of experience in the electronics industry, preferably in a field service environment
• Experience with healthcare monitoring equipment preferred
• Knowledge of computers and networking; PC competency to include utilization of Microsoft Office Suite products.
• Proficient in troubleshooting and resolution of Electrostatic Discharge (ESD), Electromagnetic Field (EMF) issues found in the hospital environments.
• Proficient in the use of Patient Simulators and Electrical Safety test equipment.
• Knowledge of the Hemodynamic Monitoring waveforms and Vitals measured in the Catheterization (Cath)/Interventional Radiology (IR) Lab settings.
• Understanding of the Cath/IR Lab workflow to include Pre, Post and procedural activities.
• Understanding of medical grade video distribution system use in a Cath/IR Lab setting.
• Comprehensive understanding of system dataflow between Xper/Flex Cardio System servers, clients and infrastructure.
• Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
• Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions.
• Ability to read and interpret schematics and site drawings with minimal assistance.
• Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment.
• Ability to adapt to changing work requirements in a complex, fast-paced environment.
• Ability to effectively operate in a team-driven environment and share knowledge to achieve assigned goals and objectives.
• Ability to demonstrate exceptional customer service skills.
• Ability to communicate, written and verbally, with various levels of employees and customers.
• Must have and maintain a valid driver’s license and driving record that is compliant with Philips’ Fleet Policy.

Physical Demands and Work Environment

• The average driving time is 1-4 hours daily and may exceed 70% at times. Occasional overnight stays and travel by air and/or train may be required.
• Responsible for carrying and monitoring company cell phone and being available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law.
• Must be flexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary.
• Ability to participate in an on-call rotation to provide customer support.
• Job operates in the hospital/medical environment and remotely from a home office location.
• Potential exposure to hazardous physical, chemical, radiological and biological agents and loud noise.
• May work in environments where devices producing one or more of the following may be in use: high levels of radiation, high magnetic fields, high voltages, compressed and liquefied gases, and radioactive materials. Strict adherence to corporate and site safety procedures is mandatory.
• Frequently in contact with electrical equipment. Occasional use of vibrating tools.
• Frequently using standard office equipment such as computers, phones, and medical test equipment; regularly speaking, hearing, and viewing computers.
• Frequently lifting, carrying, pushing, or pulling up to 20 pounds. Occasionally lifting or carrying up to 100 pounds, with assistance available when lifting or carrying items over 50 pounds.
• Frequently standing, walking, stooping, kneeling, and extending reach. Occasionally twisting and crawling.
• Use of personal protective equipment (PPE) may be required including, but not limited to, radiation monitoring badge, safety glasses, hard hats, hard toes shoes, and gloves.
• May be required to adhere to certification/credentialing required by the customer in connection with admission into its facilities to perform job duties. Customer requirements may include, but are not limited to, drug testing and immunizations as dictated by the customer or facility policy.

In return, we offer you

The ability to collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities.

Join Our What'sApp Groups Click Here
How to Apply Click on the Below link, it will redirect you to source Page and apply there.

Apply Now Click Here

Note: If you are facing any issues while applying jobs, please let us know by commenting below. We will solve your issue as soon as possible, Advice not to share card details pay money to anyone, and be aware from those types of traps