AMAZON Hiring Investigations Manager in France Salary € 82 122/year Apply Online

Company:	AMAZON
Job Role:	Investigations Manager.
Experience:	Freshers.
Vacancy:	25+
Qualification:	Bachelors Degree or related skills.
Salary:	€ 82 122/year.
Location:	France.
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Apply Mode:	(Online)
Deadline:	Not Mentioned

About the Company:

Amazon is committed to fostering a diverse and inclusive work environment. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

DESCRIPTION

Job summary

Amazon is the most customer-centric company on earth. We need exceptionally talented, customer-centric, bright, and driven people. Join our Transportation, Logistics Compliance team (TRC), partnering with Amazon’s Transportation & Logistics leaders to identify and mitigate risk in a rapidly growing and complex, global environment. The objective of the TRC team is to support all transportation business units operate in line with Amazon policies and country specific regulation. Amazon’s TRC team identifies and mitigates risk in a rapidly growing and complex, global environment. To support the business, our primary mission is to perform independent and objective, risk-based assessments of Amazon business partners’ and business units’ activities and related controls with the goal of improving operations compliance, through effective risk management. TRC is seeking a high-performing Investigation/Escalation Manager, Europe to join the team to manage critical and high impact escalations. In this role, you deep dive a series of events leading to the escalation, actions taken to mitigate the issue prior to the escalation, provide a case summary, and work with stakeholders responsible and accountable to close out corrective and preventive action plans.

Key job responsibilities

• Autonomously conduct complex deep dive investigations on sensitive and high-severity escalations across the transportation businesses that could pose a risk to Amazon, our customers, or others.
• Ensure high quality root cause analysis to allow adequate recommendations on corrective and preventive actions to prevent recurrence.
• Meeting various SLAs depending on the type of escalation, including non-executive escalations and executive escalations.
• Work with cross-functional teams for collaboration on investigations.
• Communicating identified issues clearly, concisely, and consistently (verbal and written) to all stakeholders.
• Deliver high-quality escalation reports that are effectively written with practical, actionable, and value-added recommendations.
• Drive standardization of processes, identify and communicate risks and develop controls.
• Use a combination of tools and data sources to conduct investigations.
• Willingness to travel up to 50%

BASIC QUALIFICATIONS

• A Bachelor's degree or equivalent.
• Excellent written and oral French and English communication skills.
• Experience in investigations or escalation handling.
• Audit, Risk and/or Compliance experience.

PREFERRED QUALIFICATIONS

• Master Degree in risk, audit, or logistics field.
• Transportation or Supply Chain industry experience, preferably in a similar role, within a high-volume logistics environment.
• Experience working in risk mitigation, fraud or compliance function, internal controls, legal, HR compliance, labor employment, transportation or supply chain experience.
• Experience in managing projects or/and case management or/and experience in improving processes.
• CIA, CFE, CISA, CPA or similar risk, audit, or compliance credentials.
• Experience in operations, transportation, logistics industry will be strongly preferred.
• Performing analysis of data from a variety of sources to identify possible risk indicators, and partnering with internal stakeholders to drive root cause analysis.
• Demonstrable problem-solving, mathematic and analytical skills using data to drive decisions in a business environment.
• Preparing clear, concise and well-structured reports in a timely manner and presenting results effectively and with confidence to relevant internal stakeholders.
• Ability to work effectively against tight deadlines and in a quickly changing risk environment.
• Advanced excel knowledge to support data analysis and reporting of escalation metrics.
• Able to work effectively with multiple stakeholders across different organizations.

EEO

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

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