Company: |
ABB |
Job Role: |
Field Service Engineer. |
Experience: |
(3-5 years). |
Vacancy: |
30+ |
Qualification: |
Bachelors Degree in Instrumentation Engineering
or related skills. |
Salary: |
AED 145,800/year. |
Location: |
India, Dubai -UAE. |
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Apply Mode: |
(Online) |
Deadline: |
Not Mentioned |
About the Company:
Our goal at ABB is to drive diversity and inclusion across all dimensions: gender, LGBTQ+, ability, ethnicity, and generation. Individually and collectively, we are embarking on a journey in which we all accept and celebrate our differences. ABB's Electrification Business Area provides a full range of protection, control, and measurement solutions enabling a safer and smarter electricity flow from substation to point of consumption. We deliver electrical products and systems designed to connect, protect, and control electrical systems, ensuring equipment reliability, efficiency, and safety. As a Field Service Engineer, you will be assigned to the Electrification Business Area for Global Markets based in Doha, Qatar. In this position, you will be reporting to the Senior Service Engineer and responsible for executing low to medium complexity tasks based on ABB standard processes, quality standards, and safety guidelines. Providing quality services to the customers and identifying new service business opportunities for ABB
Summary
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Description:
You will be working as a Field Service Engineer and will be part of Process Automation Business Area for Measurement & Analytics Division located in Dubai, UAE. In this role you will be responsible to achieve & exceed set service goals have thorough knowledge of Gas Chromatograph & FTIR and also preferably Gas Analyzers, Continuous Water Analyzer, CEMS, Shelters, Cabinets and DAS system. Ensure complete customer satisfaction resulting in service business growth. Undertake full responsibility of Service requirements at client sites for Commissioning, AMC, emergency maintenance, telephonic support and arrange for expert service team as and when required. Familiarize with full-service portfolio. Maintain cordial relationship with customers and be an enabler to generate sales enquiries. Be ready to travel within the region and globally if required for service needs. Undertake training assignments for customer and channel partners as needed.
This position reports to
Regional Sales Operations Manager
Your responsibilities:
- Thorough knowledge of service requirements for Gas Chromatograph & FTIR, analyzer shelters and cabinets, possess adequate knowledge to commission, troubleshoot and service the analyzer systems, additional knowledge of CGA, CWA etc. added advantage.
- Handle customer site independently for service requirements like Commissioning, AMC, shutdown and emergency maintenance, telephonic support and training.
- Excellent process knowledge and site requirements is must. Thorough planning and scheduling of activities to ensure maximum output within less time.
- Plan for self-training well in advance for various products and solutions offered. Seek factory and SIU support as and when required to complete the activities.
- Keep proper records for the activities done and ensure service billing on regular basis, push for ABB service portfolio and support sales in getting service orders.
- Work knowledge of various analyzer software. Full knowledge of various regulations to ensure adherence and engage with factory / SIU from engineering stage and be present for Pre-FAT, FAT, SAT, and other activities.
- Service knowledge of third part analyzers for basic troubleshooting and undertake training for customers and partners as required.
Your background
- Degree in Instrumentation Engineering.
- 5+ years of experience in analytical products service.
- Good knowledge & understanding of ABB analytical product portfolio.
- Ability to work with multinational and multi-cultural team based globally.
- Good verbal and written English communication skills.
Benefits
- Retirement plan
- Accident insurance
#LI-Onsite
Publication ID: AE82803689_E1
Important: In order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes.
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