Company: | |
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Job Role: | IT Support Engineer. |
Experience: | Freshers. |
Vacancy: | 50+ |
Qualification: | BE/B.Tech, Diploma or related skills. |
Salary: | 8.5 LPA. |
Location: | Bangalore, Hyderabad, India. |
Join us on Telegram | Click Here |
Apply Mode: | (Online) |
Deadline: | Not Mentioned |
- Provide support across all channels, including chat, email, phone, video, in-person, etc. (amount of time dedicated to each will vary based on operational needs).
- Troubleshoot across Google’s corporate IT resources, applications, and various operating systems, including Linux, Mac OS, Windows, Chrome OS, and mobile platforms.
- Assist Googlers with resolving software, hardware, and networking issues.
- Collaborate and share knowledge across the team and other Googlers. Contribute to various initiatives, including process improvement and documentation efforts to enhance the user experience
- Support various services such as video conferencing, remote access, new internal products, and mobile technology.
- Diploma or equivalent practical experience.
- Experience troubleshooting in a Linux, Mac OS, or Windows networked environment, supporting desktops/laptops, phone systems, video conference, and/or various wireless devices.
- Experience in a customer service, client-facing, and/or help desk role.
- Bachelor's degree in a relevant STEM field (e.g., Information Systems, Information Technology, Applied Networking, System Administration).
- Completion of a relevant technical certification (e.g., Google Career Certificate - Google IT Support Certificate or other comparable certifications.)
- Experience working in deploying and supporting desktops/laptops, phone systems, video conferencing, and various wireless devices.
- Ability to adjust quickly to changing priorities and make quick decisions with limited information.
- Effective organizational, communication, leadership, and teamwork/collaboration skills.
- Passion for new technology and commitment to learning new skills.
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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