| Company: | FEDEX |
|---|---|
| Job Role: | Digital Marketing Advisor. |
| Experience: | (2-3 years). |
| Vacancy: | 30+ |
| Qualification: | Bachelors Degree in Engineering or related skills. |
| Salary: | $ 95,899/year. |
| Location: | USA. |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
FedEx Services connects companies with the resources they need to succeed. For the FedEx global brand, our members handle sales, marketing, communications, information technology, and customer service support. They combine the technology and services required by customers to provide solutions for global supply chains, e-commerce, and other modern business difficulties.
Colorado Residents Only – Compensation: Monthly Salary $6486.2 - $9971.46
The estimate displayed represents the typical salary range or starting rate of candidates hired in Colorado. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. This information is provided to applicants in accordance to the Colorado Equal Pay for Equal Work Act.
Job Description Summary:
Under minimal supervision, this position plans and executes digital product strategy, technology/product development, technology and/or product support and/or customer engagement strategies in support of the company’s product and service portfolio. Conduct market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience. Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs. Provide subject matter expertise to support strategic priorities. Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement.
Minimum Qualifications:
Bachelor's degree or equivalent experience in Marketing, Finance, Computer Science, Engineering or related business discipline. Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support. Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities. Technical acumen. Strong collaboration, communications and analytical skills. A directly related Master’s Degree is equivalent to two (2) years experience. More advanced degrees may offset experience requirements.
Job Specific Information:
This position leads channel orchestration, infrastructure, and data/reporting needs for the Small and Medium Alliances and Acquisition marketing team. This individual plays a lead role in managing alliance program infrastructure which includes pricing systems, an alliance program management platform and database (FAME), and a call center (TTEC). Responsible for strategic leadership, development, and leadership for all the products developed in support of the alliance infrastructure. Documents requirements to advance solutions when necessary. Leads research and analysis to help drive growth in this key audience. Effectively manages key vendor/partner relationships to ensure successful project management and execution.
The successful candidate will be responsible for:
Channel Orchestration:
Managing, measuring, and optimizing the value of a telecommunications vendor relationship to ensure high quality and maximize productivity. Serve as primary project manager, working with a cross-functional team, to launch a Bot to support call center operations. Use learnings and deeper analysis to enhance the program overall and ensure customers have an outstanding experience.
Infrastructure Lead:
Responsible for strategic leadership, development, and leadership for all the products developed in support of the alliance infrastructure. This infrastructure provides critical support for program managers, alliance partners and customers. Ensure that the platform is optimized for business performance and proactive improvements to better meet the needs for Alliances and internal Marketing needs. Lead the redesign of the customer journey process for online enrollment, including UI/UX metrics and overall functionality recommendations.
Data and Reporting Needs:
Work across cross functional teams to enhance the current measurement functionalities for the program and to continuously move the needle for better program transparency. Perform regular analysis of call volume, application processing and campaigns to enable better management of our vendor resources.
Skills/Knowledge/Experience Considered a Plus:
- Degree/equivalent in Marketing, Communications, or related business discipline
- Strong technical, analytical, and financial acumen
- Outstanding organizational, project planning/management, leadership, and interpersonal skills
- Ability to recognize and anticipate issues in advance and respond with creative and effective problem solving
- Vendor/relationship management
- Experience in customer-driven design
- Excellent verbal and written communication skills, including the communication of complex material and recommendations to senior management
- Cross-functional and collaboration skills across internal and external stakeholder groups
- Ability to delivery key information in a concise, logical manner
Domicile/Relocation:
This position can be domiciled anywhere in the United States. The ability to work remote within the United States may be available based on business need. Relocation assistance may be available based on business need.
Employee Benefits:
Medical, dental, and vision insurance; paid Life and AD&D insurance; tuition reimbursement; paid sick leave; paid parental leave, paid vacation, and additional paid time off; geographic pay ranges; 401K with Company match and incentive bonus potential; sales incentive compensation for selling roles.
FedEx. Where now meets next.
Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field. FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.
FedEx has been recognized on many different lists both for business success and for being a great employer:
- Fortune "World’s Most Admired Companies" – 2021
- Forbes "Best Employers for Diversity" - 2021
- LinkedIn "Top 100 Companies" - 2021
- TIME "100 Most Influential Companies" - 2021
- World HRD Congress "Best Gender Equality Workplace" – 2021
- InsiderPro Computer World "Best Places to Work for IT" – 2021
Application Instructions/Deadline:
Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition.
EEO
FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.
FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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