Company: | COGNIZANT |
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Job Role: | Data Entry Processor |
Experience: | (1-3years): |
Vacancy: | 5+ |
Qualification: | Diploma/Bachelor's degree |
Salary: | Upto$25,000-60,000USD/Year |
Location: | Reno Nevada USA |
Join us on Telegram | Click Here |
Apply Mode: | (Online) |
Start Date: | 5-4-2022 |
- Support the complex / critical jobs daily with high personal diligence in carrying out work with primary focus on Compliance, Quality, Timeliness and Productivity
- Ensure high level of integrity in self and team execution of tasks
- Support conducting quality audits in time, ensure timely feedback to associates to improve quality, ensure errors are root caused, corrective and preventive actions are put in place by associate.
- Ability to front end learning sessions with Clients and train the teams. Quick learning and perfect change orientation ensure teams are get right inputs in right time.
- Effectively triaging the complex cases that need research and root causing, then working with internal and external parties complying to customer centric approach while strictly adhering to standard guidelines & work instructions
- Proactively communicate the progress on tasks, failures, resolution and status on time
- Flexible and collaborative behavior in handling different tasks across the month to cater to changing workflow demands (month close, quarter close calendars etc.)
- Handle / Guide the team in managing escalations, expectations per timelines, for both customers and internal stakeholders
- Strict adherence to Work Instructions, proactively think about potential failures down the line with changes and bring to the notice of leadership and ensure resolution on work procedures
- Support the teams to identify process improvements to reduce waste, improve quality & compliance for overall improved customer experience (both external and internal customers)
- Applications and system savvy to quickly adapt to changes in IT Systems. Design thinking to suggest UI / display parameter configuration to improve efficiencies and quality
- Able to work for long periods sitting at their desk and staying focused on accomplishing the work required for the day
- Basic understanding of sales operations, contract setup, contract workflows, billing and customer set up activities among other related processes
- Positive, proactive work ethic
- Works well with others
- Good communications verbal and written
- Good skills with keyboard, numeric entry, and use of a mouse
- Ability to learn prescribed Work Instruction and follow the steps required to perform their assigned work
- Willingness to let their leadership know when they do not understand a situation or action needed to get help
- Good at maintaining required documentation or notes for the work performed.
- Must have 1+ years of relevant work experience
- High school diploma, Bachelor degree
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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