ADIB Bank Hiring Relationship Manager - Priority Banking in Dubai Salary AED 125,600/year Apply Online

Company:	ADIB Bank
Job Role:	Relationship Manager - Priority Banking.
Experience:	(1-5 years).
Vacancy:	30+
Qualification:	B.Com, BBA, BCA, or related skills.
Salary:	AED 125,600/year.
Location:	Dubai, Abu Dhabi - UAE.
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Apply Mode:	(Online)
Deadline:	Not Mentioned

About the Company:

Abu Dhabi Islamic Bank, A Public Joint Stock Company, is a renowned Islamic bank with headquarters and a stock exchange listing in Abu Dhabi, United Arab Emirates. Its mission is to be a long-term partner for clients, colleagues, and the community. ADIB has had a stable track record of growth over the last two decades, with assets today exceeding USD 34 billion. More than 1 million customers are served by the bank, which offers a balanced offering that blends a highly personalised customer experience with world-class digital banking services. ADIB is a full-service financial services firm that provides banking solutions to consumers, businesses, and high-net-worth individuals. The ADIB Group also offers brokerage, real estate and property management, payment processing, and insurance services. With one of the largest distribution networks in the UAE, ADIB is a leader in the industry.

ROLE PURPOSE:

To attract, deepen, grow and manage financial relationships with affluent clients, using full range of banking products and tools, utilizing a team-based approach to provide complete solutions to clients’ financial needs

RESPONSIBILITIES:

1. Client/ Business Acquisition:

• Generating of new business via out marketing activities, gold center contacts and existing network
• Increasing team revenue and productivity by cross- selling and up-selling.
• Acquiring new to bank customers
• Identifying new potential expansion locations
• Converting in-bound and outbound leads to sales
• Building a strong trust relationship with key customers
• Maintaining a loyal pool of customers/alliances who refer potential customers
• Carrying out the function(s) of promoting the financial products.
• Collection of the required information and data
• Evaluation of the clients’ ability and appetite to handle the risks (Risk Profile) and the detailed functions associated therewith.

2. Channels Cooperation:

• Making referrals to other channels based on identified customer needs
• Smoothly implementing of Priority Banking services across surrounding branches

3. Management of service delivery:

• Monitoring service levels for customer satisfaction
• Customer retention efforts with personal involvement in complaint resolution, account closures and inquiries.
• Getting ad-hoc customer feedback.

4. Control and Risk Mitigation:

• Reviewing of credit applications
• Adhering to laid out processes and procedures
• Ensuring appropriate and adequate documentation
• Identifying trends of errors and proactively advice processes improvements

The competencies required to undertake this role and the level at which performance would be assessed as being satisfactory are:

• (1 - least desirable, 5 – max desirable)

BEHAVIOURAL COMPETENCIES

• Customer Focus 5
• Drive for Excellence 4
• Integrity & Trust 5
• Ownership 3
• Decision Quality 4
• Business Acumen 3
• Strategic Ability 3

Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:

• Three years of experience in the areas of financial analysis, financial markets, investing, wealth management, or financial planning.
• Detailed understanding of ADIB's Retail Banking products and services.
• Priority banking customers/ retail HNIs sales, product development, or wealth advisory experience
• Comprehensive understanding of ADIB's Retail Credit and Operational Policies and Procedures
•  In-depth understanding of UAE banking procedures, laws, and dangers
• Certification for UAE Financial Rules and Regulations
• International Wealth and Investment Management Certificate (Level 3)
•  Financial Services Risk Certification
• Advanced Wealth Management International Certificate (Level 4)
• Thorough understanding of the local market's rivals
• You must have previously led a group of professionals.
• Thorough understanding of service standards
• Ability to train and present
• Computer Proficiency

Previous experience:

• Minimum (5) years of Related Banking experience in U.A.E

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