| Company: | HCL |
|---|---|
| Job Role: | Associate |
| Experience: | (5to8years) |
| Vacancy: | 11+ |
| Qualification: | B.E |
| Salary: | 100000$/Year |
| Location: | USA |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 197,000+ ‘Ideapreneurs’ across 52 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.
Job Description:
Deep knowledge of Linux (Preferred Suse Linux) OS and troubleshooting. Must have strong foundations of Linux, DNS, NTP, AD etc. Must be able to troubleshoot Linux Performance issues (Compute, Storage, Network etc ) Must have some experience in working with Public Cloud ( GCP preferred) Experience with Ansible implementation, development of Playbooks and debugging issues Must be automation oriented and biased towards automating regular jobs. Experience with scripting ( Python, Go etc ) Excellent communication skills, must be able to present to senior leaders and technical teams. (1.) To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback and satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan and Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administratorsorteam members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as and when required. (5.) To ensure on-time resolution and quality compliance of escalated ticketsorincident as per the agreed SLA
Qualification
B.E
Skill (Primary)
Infrastructure Management Services (IMS)-Linux-Suse Linux
City
Santa Clara
Band
TP
No. of Positions
1
Employee Group
Contract
Entity
INFRA
Auto req ID
1028511BR
Level-1
HCLISD US DELIVERY
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