| Company: | COGNIZANT |
|---|---|
| Job Role: | Customer Service Representative |
| Experience: | Freshers (0-2years): |
| Vacancy: | 5+ |
| Qualification: | Diploma/Bachelor degree |
| Salary: | Upto$65000-USD/PA |
| Location: | Phonix Arizona USA |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Start Date: | 16-2-22 |
- Aware, a Fortune 200 organization, is searching for a unique Customer Service Representative in Mesa, AZ to help the clients in having a-list insight in driverless vehicles. Our representatives are urged to show decisive reasoning, insightful abilities, high scrupulousness, specialized composition and great correspondence and relational abilities.
- A piece of the Driver Support group at the bleeding edges of overseeing client assumptions, quieting nerves, and offering general help for our clients as they go along with us on this way towards more secure and more agreeable vehicle.
- Liable for reacting to client contacts across telephone, email, and visit stations, giving investigating exhortation, and guaranteeing our clients have an extraordinary involvement in this new innovation
- 0 to 2 years of client support insight. Experience for a ride sharing help/vehicle organization liked.
- Fundamental specialized investigating information
- Experience/Knowledge of noting approaching ride related calls
- Capacity to arrange and work with crisis reaction groups for crisis based help
- Prompt clients/riders of investigating steps in regards to ride appointments and installment help
- Give direction and backing to our drivers by means of telephone, visit, and email
- Make insightful, succinct messages that line up with voice across all channels
- Screen rider associations through visual and sound prompts in our interior devices
- Heighten issues that emerge while investigating to Team Leads
- Screen client cooperations and focus on requests through our inside CRM framework
- Keep up with forward-thinking information on self-driving innovation, our administration, and M
- Informing by finishing new phases of preparation and information checks without really wasting any time
- Work in time-delicate circumstances under tension in a client centered climate
- Meet inward measurements like quality, execution SLAs and shift adherence
- Employee Status : Full Time Employee
- Shift : Variable
- Travel : No
- Job id:00046165097
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How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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Note: If you are facing any issues while applying jobs, please let us know by commenting below. We will solve your issue as soon as possible, Advice not to share card details pay money to anyone, and be aware from those types of traps
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