Episilon hiring Client Support Engineer job In India salary Upto Rs40000 Apply Online

Company:	Episilon
Job Role:	Client Support Engineer
Experience:	(2-5years):
Vacancy:	2+
Qualification:	Bachelor degree In Commerce/Science/Engineering
Salary:	Upto Rs.40000
Location:	Bengaluru India
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Apply Mode:	(Online)
Deadline:	Not Mentioned

About the Company:

Job Description:

• You have insight in Product Engineering and Software Development. 
• You have a solid encounter of building items/foundation of scale 
• You appreciate new difficulties and are arrangement situated 

What you will appreciate in this job: 

• The "Creation Support Engineer – 2" is liable for executing and checking creation measures just as for overseeing creation occurrences. This incorporates investigating and acceleration of occurrences and inconsistencies in handling. 
• The position will require a capacity to unmistakably convey specialized issues recorded as a hard copy and verbally. Applicant will be needed to peruse specialized particulars and approve information concentrates and detailing dependent on recently characterized business prerequisites. 
• Up-and-comer is relied upon to help with investigating an assortment of issues across various conditions. 

What you will do: 

• Screen and confirm program execution, recognizable proof and correspondence of handling differences 
• (for example run time, record counts, and so on) and expected issues 
• Oversee Production alarms and make an essential move according to the run-book 
• Production of occurrence tickets, and follow-up until conclusion according to Standard Operational Procedure 
• Keep up with and cling creation timetables to incorporate impromptu demands 
• Halting and beginning framework measures 
• Investigate disappointments and decide best game-plan 
• Interior Stakeholder correspondences concerning the day by day creation cycles 
• Recording every Operational action (Known Error Database, reports, Troubleshooting steps, Operation manual, significant mail interchanges) 
• SLA Adherence 
• Adaptable to work in shifts ( APAC, EMEA, NA) 
• Help with reestablishes and reinforcement demands 
• Halting and beginning framework measures 
• Creation Trend investigation and Root source examination of the issues 
• Capacity to deal with functional exercises across records and Domains 

Capabilities 
Training and Experience: 

• Bachelor certification in Science, trade or Engineer
• 2-5 years of Production Support work insight 

Fundamental abilities and experience: 

• Great correspondence, relational, and insightful abilities 
• Capacity to express specialized issues verbally and in composed structure 
• Great Understanding of SQL and planning 
• Commonality/Experience with UNIX, LINUX, Windows conditions 
• Hands on experience in Unix/PERL prearranging 
• Knowledge of planning and occupation checking devices 
• Proficient capability in English 

Beneficial abilities and experience: 

• Great comprehension of Operational best practices(ITIL structure) 
• Happy using time productively 
• Information on MS Office 
• Enthusiasm to learn new advancements and areas. 
• Conscientious and capacity to perform various tasks 
• Great Team Player 
• Speedy student in a high speed and testing workplace 
• Commonality/Experience in Java/Java script/JQuery/CSS/HTML 
• Commonality/Experience with .NET: ASP.NET/c#/ 
• Commonality/Experience with Hosting technology(s) (IIS, Apache, Tomcat - different variations)

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