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Tuesday, September 14, 2021

Cognizant hiring Process Executive-Voice Job In India Salary Upto Rs.20000 Apply Online

Company: Cognizant
Job Role: Process Executive-Voice
Experience: Freshers (0-1years):
Vacancy: 2+
Qualification: BE/BTech,MCA
Salary: UptoRS.20000
Location: Hyderabad India
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Apply Mode: (Online)
Start Date: 13-09-2021
About the Company:
Aware (Nasdaq-100: CTSH) is one of the world's driving proficient administrations organizations, changing customers' business, working and innovation models for the advanced time. Our one of a kind industry-based, consultative methodology helps customers imagine, assemble and run more imaginative and proficient organizations. Settled in the U.S., Cognizant is positioned 194 on the Fortune 500 and is reliably recorded among the most respected organizations on the planet. Figure out how Cognizant assists customers with driving with computerized.
Job Description:
Partner/Business Management: 
  • Administering and assisting with dealing with Client's Product support for the clients who call/visit or email in the help place. 
  • • Customer backing to worldwide clients via telephone for voice measure (INBOUND and Outbound calling). 
  • • Client items to the client (Analytics, YouTube and so on) 
  • • Efficient and opportune help conveyance across groups for numerous customers They work intimately with the practical prompts characterize generally speaking procedures and cycles to expand the effectiveness and usefulness inside the interaction They work with BD group to build the range of administrations and add new customers. 
  • • Create and oversee Risk and moderation plan dependent on conversation with project partners. 
  • • They serve all customers through Account administrators or in a couple of cases with no mediation of a record supervisor through different applications. 
  • • Report to the administrator on execution status and any accelerations. 
Web
  • Plan and foster web/intranet site pages I the endorsed design holding fast to customer necessities inside concurred TAT 
Plan
  • Plan customer promoting pledges/introductions following the recommended brand rules against the concurred timetable and precision 
  • Client Relationship Management. 
  • • Provide data, instruct client to refresh trackers, update required applications and devices and keep SME and TL educated regarding new issues. 
  • Individuals/Team. 
  • • Contribute to and take an interest proactively in information sharing meetings. 
  • • Participate and add to hierarchical exercises. 
Should Have Skills 
  • Customer service
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