| Company: | GE HEALTHCARE |
|---|---|
| Job Role: | Biomedical Technician II |
| Experience: | (2-3 years). |
| Vacancy: | 20+ |
| Qualification: | Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field. |
| Salary: | $93,873 USD/year. |
| Location: | Asheville - North Carolina - USA. |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
GE (NYSE:GE) rises to the challenge of building a world that works. For more than 125 years, GE has invented the future of industry, and today the company’s dedicated team, leading technology, and global reach and capabilities help the world work more efficiently, reliably, and safely. GE’s people are diverse and dedicated, operating with the highest level of integrity and focus to fulfill GE’s mission and deliver for its customers. www.ge.com
Job Description:
Roles and Responsibilities:
Role Summary:
Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence.
Responsibilities:
- Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
- Conduct planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
- As needed, follow GE policies, procedures, hospital protocols, and complete necessary documentation.
- Communicate and collaborate effectively with teammates and colleagues.
- Communicate with customers on a daily basis to ensure resolution and proper follow-up
- Customer satisfaction goes up.
- Implement the GE/customer facility contract to support business objectives.
- Direct, instruct, and assist technicians in basic and complex repairs and resolutions.
- Provide efficient service delivery to all accounts within the assigned area as a member of the local team.
- Sharing responsibility for on-calls and pagers.
- Document all repair actions and submit reports/summaries according to the schedule.
- Maintain spare parts, tools, and test equipment, and ensure calibration.
- Maintain an approved parts inventory.
- Manage vendors' service delivery processes in accordance with GE policies.
- To improve and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
- Perform the role of Site Leader (direct the activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include participating in a Safety Committee or other activities related to the overall account activity).
- Meet Health and Human Services, Environment, Health, and Safety requirements, as well as all other applicable regulations.
Qualifications :
- Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
- Ability to communicate technical issues to customers in an easy-to-understand manner through analytical skills and communication skills.
- The successful applicant must pass GEHC's standard background check, which includes a post-employment review
- Provide drug testing. Additionally, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of immunizations and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
- Candidate must be able to lift, carry, push, and pull 35 pounds. Bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time without assistance. A candidate must also be able to reach above and below shoulder level, flex and extend their necks, and have good hand and finger dexterity. It is possible that this position requires specific vision abilities, including color, peripheral vision, depth perception, and near vision.
- A willingness to work a rotating On-Call schedule, including weekends, for critical issues and coverage.
Quality Specific Goals:
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- Complete all planned Quality and Compliance training within the defined deadlines.
- Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
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