Company: | Cognizant |
---|---|
Job Role: | Process Executive-Voice |
Experience: | Freshers (0-2 years): |
Vacancy: | 3+ |
Qualification: | High school,BE/BTech,MCA |
Salary: | Upto Rs35000 |
Location: | Hyderabad India |
Join us on Telegram | Click Here |
Apply Mode: | (Online) |
Start Date: | 21-07-2021 |
Job Description:
- BE/BTech/MCA) or High School graduate or above as might be relevant in the Geo
Partner/Business Management:
- Administering and assisting with dealing with Client's Product support for the clients who call/talk or email in the help community.
- Customer backing to worldwide clients via telephone for voice measure (INBOUND and Outbound calling).
- Client items to the client (Analytics, YouTube and so forth)
- Efficient and opportune assistance conveyance across groups for different customers They work intimately with the practical prompts characterize in general procedures and cycles to build the effectiveness and usefulness inside the interaction They work with BD group to expand the range of administrations and add new customers.
- Create and oversee Risk and relief plan dependent on conversation with project partners.
- They serve all customers through Account directors or in a couple of cases with no intercession of a record supervisor through different applications.
- Report to the chief on presentation status and any accelerations.
- Plan and foster web/intranet pages I the endorsed design holding fast to customer prerequisites inside concurred TAT
- Plan customer advertising pledges/introductions following the recommended brand rules against the concurred timetable and exactness
- Client Relationship Management.
- Provide data, instruct client to refresh trackers, update required applications and devices and keep SME and TL educated regarding new issues.
- Individuals/Team.
- Contribute to and take part proactively in information sharing meetings.
- Participate and add to authoritative exercises.
- Client care
- On the web/Digital Marketing
- Worker Status : Full Time Employee
- Shift : Day Job
- Travel : No
- Job Posting : Jul 21 2021
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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