INFOSYS Hiring Freshers for Technical Process Executive in Pune Salary starts from Rs.3.5lakhs/year Apply Online.

Company:	INFOSYS
Job Role:	Technical Process Executive.
Experience:	Freshers.
Vacancy:	100+
Qualification:	BE/B.Tech, ME/M.Tech, MBA
Salary:	Rs.3.5lakhs/year.
Location:	Pune.
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Apply Mode:	(Online)
Deadline:	Not Mentioned

About the Company:

Infosys Limited is an Indian multinational technology company offering business consulting services and information technology solutions. Headquartered in Bangalore, the company was According to Forbes Global 2000 ranking, Infosys is the 602nd largest public company in the world and the second-largest Indian IT company after Tata Consultancy Services. global 2000 ranking. On 31.The company's market capitalization was $71.92 billion at the end of Standard & Poor's rates the company as A* (the highest credit rating available).& Poor's).

Since we've managed systems and operations of global enterprises for nearly four decades, we expertly guide our clients as they embark on their digital journeys. The AI-powered core we provide helps prioritize change implementation by enabling the enterprise to use it. Our agile digital capabilities provide breakthrough performance and superior customer experience to the business. Using our innovation ecosystem, our learning agenda is continuously improving their ability to acquire digital skills, expertise, and ideas.

Responsibilities:

Communication and Customer Service Skills:

• In order to avoid unnecessary contacts and additional effort to resolve issues, active listening and questioning are required.
• Be accountable for your actions
• Increase customer confidence and trust quickly.
• Solve customer issues in an effective, efficient, and empathic manner
• Able to comprehend and articulate well
• Excellent communication skills both verbally and in writing
• Positive attitude is a must
• Being open to feedback and willing to learn
• Quite useful
• The ability to be patient and perseverant

Analytical and Problem solving skills:

• Ability to solve problems analytically, evaluate solutions, and work as a team to resolve customer issues
• Possess problem-solving skills and the ability to quickly and efficiently solve customer issues independently & thoroughly
• Capable of identifying sales opportunities and upselling

Time Management Skills:

• Proactively handling customer requests while demonstrating the utmost respect for the customer's time
• Ensure all customer contacts add value by managing your time effectively
• Multitasking skills

Computer Skills:

• Comprehension of operating systems across diverse platforms, productivity applications like Microsoft Outlook, Microsoft Excel, Lotus Notes, etc.
• Comprehension of basic networking concepts.
• Demonstrated proficiency with Microsoft Office

Preferred Skills:

• Tech (IBPO)->Enterprise Support Services->ESS-EAI & BPM Technologies-L1 Support at the L2 level

Generic Skills:

• Technology (IBPO)->Service Management->Citrix Management

Educational Requirements: BE.

Service Line: BPO Service Line.

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