Infosys Recruitment Program | Multiple Positions | Freshers | Across India | Last Date : 03, Oct, 2023

Infosys scheduled to hire Multiple positions for Any Degree graduates at Across India. The detailed eligibility criteria and venue details are given below.

Company Profile : Infosys BPM Limited

Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.

Infosys Off Campus Drive Details:

Job Role : Multiple Positions

Qualification : Any Degree 

Experience : Freshers

Salary : Rs.4LPA-12 LPA

Job Location : Across India

Venue Location : Virtual(Online)

Last date : 29th Sept, 2023

Available Vacancies :

• Process Executive (PROGEN-EXTERNAL-164301)
• Process Executive (PROGEN-EXTERNAL-152949)
• Internship Program

Responsibilities for Process Executive (PROGEN-EXTERNAL-164301) :

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Communication scale - CEFR ::C1, C2
• Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customer’s time
• Good time management, ensuring all contacts with customers add value

Skills Required for Process Executive -152949 :

• Customer Service->Technical->Regular - Service Desk-> Voice->Chats->email Chats 

Responsibilities for Process Executive (PROGEN-EXTERNAL-152949) :

• L1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat  (NO 2B)
• European client - WFO/WF client location which is in Bellandur Bangalore
• 24/7 weekly shift roaster/International call handling experience,6 days working.
• Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
• Ping command
• Difference between service request & incidents.
• Aware about the SLA/Metrics handled.

Skills Required for Process Executive -152949 :

• Customer Service->Technical->Regular - Service Desk-> Voice->Chats->email Chats

Responsibilities for Process Executive (PROGEN-EXTERNAL-164301) :

• Handling calls 
• International voice process
• Dealing with customer queries

Skills Required for Process Executive -153365 :

• Customer Service
• Regular Voice

Responsibilities for Internship Program :

• Handling calls Dealing with clients for trouble shooting their queries
• Meeting upon daily targets
• Managing calls for various clients – Domestic / International

Skills Required for Internship Program :

• Initiative and enterprise
• Planning and organizing
• Self-management
• Quick learning Skills
• Good technology Subjects

Selection Process:

• Aptitude Written Test Online
• Group Discussion
• Technical Interview
• HR Interview

Documents to Carry :

• Carry 2 Copies of print out your updated resume;
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

How to apply for Infosys Recruitment Program?

All interested and eligible candidates can apply this drive in online on or before ASAP. Interview dates will be scheduled soon.

Apply For Process Executive-152949 : Click Here

Apply For Process Executive-164301 : Click Here

Apply For Internship : Click Here

Join Our What'sApp Groups Click Here

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