| Company: | Volvo |
|---|---|
| Job Role: | Application Support Engineer |
| Experience: | Freshers (0-2Years): |
| Vacancy: | 10+ |
| Qualification: | Bachelor Degree In computer Science/IT or related field |
| Salary: | Upto Rs.4.2LPA |
| Location: | Bengalore India |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | 16-01-2023 |
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- Monitor VGCS Applications and Solution services.
- Be available and communicate with end users via telephone and email
- Respond to and handle calls by phone or email in a professional and efficient manner
- Attend to functional and technical questions and issues that arise within the applications supported
- Register and diagnose every call/mail in case management tool by following predefined policies and procedures
- Follow up and seek solutions for application issues – follow ups with End users, Business and with different support teams
- Be responsible for effectively and efficiently managing the relationship with end users
- Follow defined escalation path for unresolved issues
- Take necessary actions to expedite the resolution process
- Provide or communicate the appropriate solution to the customer in a timely manner
- Adhere to predefines SLAs
- Bachelor’s degree in computer science or related field
- Excellent spoken and written skill in English
- 0-2 years of Technical Support/Application support experience
- Working knowledge on executing/writing basic SQL queries
- Basic programming skills in any technology
- Open to work in shifts – 24x7
- Excellent communication, phone etiquettes and interpersonal skills
- Self-initiative, pro-active, hardworking, good attitude and be a team player
Join Our What'sApp Groups Click Here
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
Note: If you are facing any issues while applying jobs, please let us know by commenting below. We will solve your issue as soon as possible, Advice not to share card details pay money to anyone, and be aware from those types of traps
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
Apply Now Click Here
Note: If you are facing any issues while applying jobs, please let us know by commenting below. We will solve your issue as soon as possible, Advice not to share card details pay money to anyone, and be aware from those types of traps
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