Company: | ZOHO |
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Job Role: | Technical Support Engineers |
Experience: | Freshers (0-2years) |
Vacancy: | 5+ |
Qualification: | Any degree,any stream. |
Salary: | Rs.7.5LPA |
Location: | Chennai,India |
Join us on Telegram | Click Here |
Apply Mode: | (Online) |
Deadline: | Not Mentioned |
- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
- Build a rapport with customers with clear and confident communication.
- Focus on customer satisfaction and first-time-resolution.
- Engage with the technical team to provide faster resolutions to technical issues.
- Work closely with the technical content team to identify gaps in the help module.
- Should be willing to work night shifts.
- Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
- Skills Sets are particular abilities that help perform the job. Examples of specific skill sets including accounting and computer languages.
- Skill Set permissions and other settings
- Adding and tagging Skill Sets
- Tagging skill sets to an employee
- Importing Skill Set mapping
- Skill Set Matrix
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
Apply Now Click Here
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