Zoho Technical Support Engineers salary upto Rs.5.6LPA Apply Online

Company:	ZOHO
Job Role:	Technical Support Engineer
Experience:	Freshers (0 years)
Vacancy:	40+
Qualification:	Any stream in any degree
Salary:	Rs.5.6LPA
Location:	Chennai,India
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Apply Mode:	(Online)
Deadline:	Not Mentioned

About the Company:

Job Description:

Zoho is hiring candidates for the post of Technical Support Engineer.

Job Responsibilities:

• Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
• Should be able to build a rapport with the customer, with clear and confident communication.
• Focus to be on customer satisfaction and first-time resolution.
• Engaging with the technical team for providing faster resolutions to technical issues.
• Working closely with the technical content team to identify gaps in the help module.
• Willingness to work night shifts.

Eligibility Criteria:

Any Graduate with related experience and skills 

 Required Skills/ Qualification:

• Should have excellent verbal and written communication skills.
• ready to work for 24*7 shifts with outstanding customer handling skills.
• good understanding of modern IT management,
• ITSM concepts, exposure in Microsoft OSs
• basic networking concepts, knowledge in Windows OS/applications


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