Company: | HP |
---|---|
Job Role: | Technical Support Representative. |
Experience: | Freshers. |
Vacancy: | 50+ |
Qualification: | BE/ B.Tech/Any Degree. |
Salary: | ₹ 4.9 LPA. |
Location: | Bangalore - Karnataka - India. |
Join us on Telegram | Click Here |
Apply Mode: | (Online) |
Deadline: | Not Mentioned |
- Any graduate eligible (BCom, BBA, BCA, BBM, B.Tech etc.)
- 2018 – 2021 batch
- Good academic record
- Must have cleared all semesters.
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
- Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Must have good typing skills
- Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
- Must be open to working in rotational shifts
- CTC Offered :- ₹ 3.4L (Fixed) + ₹ 1.5L Variable Allowances (Performance + shift+ Sales Incentive) + ₹ 4L Insurance
- Must be open to work in night shift
- Must be open to relocate to Bangalore( Whitefield/Electronic city)
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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