Company: | Yahoo |
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Job Role: | Assoc Technical Support Engineer |
Experience: | 0-2 years |
Vacancy: | 30+ |
Qualification: | BE/BTech, BS/MS Degree related skills required |
Salary: | Upto Rs 12 LPA |
Location: | Across India |
Join us on Telegram | Click Here |
Apply Mode: | (Online) |
Deadline: | Not Mentioned |
Yahoo Recruitment 2022 Details
Job Role : Assoc Technical Support EngineerJob ID : JR0016516
Qualification : BE/BTech/BSc/BCA/MS
Batch : 2020/2021 Batch
Job Location : Across India
Salary : Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview )
Application Mode : Online
Last Date To Apply : Not Mentioned
Job Description For Yahoo Recruitment 2022 :
Your Day
- Critically analyze operational metrics, monitoring systems, and support escalations.
- Respond to Production Support tickets from multiple domestic and international teams.
- Prioritize issues and troubleshoot them independently while coordinating with Management, Business, Product, and Engineering teams.
- Ensure quality of service and quick resolution to all production problems across a variety of complex Yahoo and third-party technologies, applications, tools, products, and services.
- Provide expert support and product knowledge on our Search & Display Advertising products.
- Work closely with Customer Service, Sales, and other Business teams on a variety of Advertiser, Partner, or platform technical issues.
- Work closely with Operations, Development, QA, and Engineering teams to triage issues, make fixes, advocate problems, and document technical run books, support whitepapers, and procedures.
- BS in Computer Science or a technical field. MS is a plus.
- Working knowledge of a development and scripting language required such as Java, JSON, HTML.
- Working knowledge of the Linux operating systems required such as RHEL is a plus.
- Working knowledge of SQL and at least one database environment.
- Minimum 1-2 years or more experience in a customer-facing technical help desk/product support environment. Preferably in an Operations or Enterprise service center.
- Advanced written and verbal communication skills, including the ability to effectively communicate complex issues to both technical and non-technical users.
- Strong background in user support and familiarity with current web practices and concepts.
- Excellent initiative, interpersonal, and problem-solving skills with a strong desire to learn.
- Digital online advertising knowledge is a plus.
- Flexible to work in shifts and on-call
All interested and eligible candidates can apply this drive in online on or before ASAP. Interview dates will be scheduled soon.
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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