About the Comapny:
Zoho Corporation is a Chennai and Pleasanton, California-based information technology and business management software as a service developer. The company was founded by Sridhar Vembu and Tony Thomas in 1996, and has development offices in India.ZOHO Corp Off Campus Drive 2022 :
Job Role : Technical Support Engineer
Qualification : Any Degree
Batch : Any Batch
Experience : 6+ Months
Job Location : Chennai
Venue Date : Informed Later
Eligibility :
- Candidates should possess Any Degree from recognized university·
- Excellent in written and spoken English
- 6 months or more experience in a client-facing role
- Proficient in offering phone-based support to USA or UK customers
- Flexible to work in night shifts, and relocate
- Keen to learn new technologies
- Provide voice based support to international/domestic customers over phone (Inbound and Outbound).
- Should be able to build a rapport with the customer, with clear and confident communication.
- Focus to be on customer satisfaction and first-time-resolution.
- Engaging with the technical team for providing faster resolutions to technical issues.
- Working closely with the technical content team to identify gaps in the help module.
- Willingness to work in night shifts.
- Deliver voice, email, and chat-based technical support
- Conduct online demos and customer trainings
- Respond to RFI requests and timely follow-up with contacts
- Provide POC to leads
- Deliver accurate and timely solutions to customers
- Proficient in offering phone-based support to USA or UK customers
- Flexible to work in night shifts, and relocate
All interested and eligible candidates can apply for this drive online on as soon as possible.
How to Apply Click on the Below link, it will redirect you to source Page and apply there
Apply Now : Click Here
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