| Company: | IBM |
|---|---|
| Job Role: | Associate Technical Engineer |
| Experience: | Freshers (0 years): |
| Vacancy: | 8+ |
| Qualification: | BE/B.Tech/ME/M.Tech/B.Sc/M.Ss/IT. |
| Salary: | Rs.5L/PA |
| Location: | Across India |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
Job Description:
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
Note: If you are facing any issues while applying jobs, please let us know by commenting below. We will solve your issue as soon as possible, Advice not to share card details pay money to anyone, and be aware from those types of traps
IBM is hiring candidates for the post of Associate Technical Engineer.
Required Skills/ Qualification:
Required Skills/ Qualification:
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
- Providing remote Infrastructure support delivery and performing problem cause analysis.
- Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
- Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
- Providing direct technical assistance to customers via phone, email, and chat.
Eligibility Criteria:
- We are looking for BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma (computer/IT specialization only) students,2022 pass outs.
- 65% or 6.5 CGPA above are eligible to apply.
- All subjects will be considered including elective/optional subjects
- No current Backlogs
Preferred skill:
- Team player and quick learner
- Good Communication- Verbal and Non Verbal skills
- Multi-Tasking
- Good Team Player
- Fundamentals of IT
- Basic Concepts in Networking, Windows, Linux, Unix and other OS
- Basic Knowledge of concepts about databases
- Basic Knowledge of Z/Os and Operations Monitoring
- Fundamentals of SAN, Back-up and Restore Technology
- Fundamentals of Cloud and Cloud Computing
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
Apply Now Click Here
Note: If you are facing any issues while applying jobs, please let us know by commenting below. We will solve your issue as soon as possible, Advice not to share card details pay money to anyone, and be aware from those types of traps
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