Company: | COGNIZANT |
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Job Role: | GenC Programmer Trainee. |
Experience: | Freshers. |
Vacancy: | 50+ |
Qualification: | Bachelors degree or related skills. |
Salary: | 3.5 LPA. |
Location: | India. |
Join us on Telegram | Click Here |
Apply Mode: | (Online) |
Deadline: | Not Mentioned |
- Demonstrate proficiency in Tools related to IT Service Management and Data Analytics.
- Monitoring (Batch/Mail box/ITSM tools/Applications).
- Execute batch jobs, verify batch results / log files, create ITSM tickets, triage Incident/service request.
- Resolve tickets using Known Error Database / Knowledge Management information.
- Provide data fixes for batch and online.
- Assign tickets to Application SMEs / Other groups.
- Communicate status of ticket, update shift hand-over, track the ticket to its closure.
- All the above tasks to be carried out to ensure there is no SLA breach.
- Ensure to fully participate in the Knowledge transfer sessions / boot-camps organized by projects teams to understand his/her role / scope of work in the project.
- Continually strive to improve upon the productivity levers.
- Ensure to gain in-depth knowledge and understanding of the applications in scope through domain trainings, KTs and self-learning.
- Ensure to complete all assigned mandatory / skill-up /domain trainings on-time and be compliant to organization and practice levers.
- Contribute ideas towards better performance of service delivery in terms of various Continuous service improvement, automation, and innovation themes.
- Possess a strong drive to innovate, experiment with new technology and tools.
- Display traits of self-discipline and accountability.
- Consistent academic record of a minimum of 50% in X, XII, Diploma, UG (all subjects will be taken into consideration).
- No standing arrears in current education.
- Maximum of 2 year’s gap in education.
- PG courses are not eligible.
- Open to Indian Nationals, OCI & Dual Citizenship holders.
- Flexible to relocate to any location in India, work in any shift/domain.
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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