| Company: | LANDMARK GROUP |
|---|---|
| Job Role: | Store Associate |
| Experience: | Freshers |
| Vacancy: | 17+ |
| Qualification: | Basic Qualification Any Degree or Related Field |
| Salary: | 30000Omr/Year |
| Location: | Muscat Oman |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
Landmark Group is an Indian multinational conglomerate based in Dubai, UAE headed by Micky Jagtiani, who is the Founder and Chairman of the company.[3] The group is involved in retailing of apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement and baby products. The group also has interests in hospitality & leisure, healthcare and mall management.
Job Description:
Shop Keeping and Store Standards
Job Description:
Shop Keeping and Store Standards
- Maximize and contribute to sales within the store through exceptional customer service and retail experience
- Ensure all stock is laid out and displayed according to standard layout norms (product placement,signage, neat and well folded,arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)
- Ensure all products are price tagged and bar-coded before display
- Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
- Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized
- Ensure awareness and vigilance at all times of security in the store without any negligence
- Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times
- Give accurate and current information about the product for all inquiries
- Increase the customer database by adding new customers to the mailing list
- Understand the returns policy and ensure effective implementation
- Help store merchandiser and/or store manager in product placement and arrangement
- Dress up Mannequins & attend to other visuals
- Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy
- Operate as a cashier and be consistently accurate in money handling ( in case applicable)
- Understand and utilize all reports required for the day to day functioning of each store
- Carry out linked selling i.e. understand the customer’s need and close the deal
Store Merchandise / Merchandising
- Maintain a detailed knowledge of the merchandise/ products stocked in the store
- Ensure promotions and fast selling lines are featured in the store
- Provide information about the customers(likes,dislikes and opinions) to the dept incharge
- Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store
Customer Service
- Responsible for greeting and meeting all customers promptly and politely as they enter the store
- Provide customer satisfaction by delivering exceptional customer service
- Guide customers throughout the store or to the specific area the customer requests
- Develop a clear understanding of all departments, products,make, features and after sales service
- Ensure effective implementation of visual merchandising principles within the stores
- Effectively deal with customer queries and complaints
- Follow procedures for dealing with specific customer orders
- Ensure confidentiality with respect to Landmark retail/store sales information
- To accurately process transactions for customers in an efficient manner
- To count the float for their designated till prior to opening to ensure accurate accounting
- To follow the close down procedures for their designated till at the end of trading
- To ensure that their designated till is fully operational and in working order
- Inform management of price queries
Customer Service
- To remove security tags from garments and items purchased by customers
- To fold garments in the correct way and present them in the correct size carrier bag to the customers after payment
- To act in a friendly and polite manner at all times
- To be aware of queue build up at the till point and inform the Chief cashier of the same
- To show initiative in dealing with problems
- To greet all customers with a friendly smile and a welcome as they approach the till
- To inform customers of current offers , CPC, and other related promotions
- To ensure that all stationery and carrier bags are present at their station prior to opening.
- To maintain housekeeping standards behind the till point at all times
- To advise customers of the availability of gift vouchers and other concept promotions at applicable times.
Security
- To be honest and trustworthy and demonstrate the same at all times
- To take full responsibility for the security of their designated till and the cash and other valuables contained within
- To reimburse the company of any shortages in money at the end of the day on their designated till as per company policy
- To ensure the safe passage of all cash from their designated till to the safe.
- To notify the Store management of any known security breaches or concerns regarding the honesty / integrity of colleagues
Qualifications
Shop Keeping and Store Standards
- Maximize and contribute to sales within the store through exceptional customer service and retail experience
- Ensure all stock is laid out and displayed according to standard layout norms (product placement,signage, neat and well folded,arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)
- Ensure all products are price tagged and bar-coded before display
- Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
- Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized
- Ensure awareness and vigilance at all times of security in the store without any negligence
- Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times
- Give accurate and current information about the product for all inquiries
- Increase the customer database by adding new customers to the mailing list
- Understand the returns policy and ensure effective implementation
- Help store merchandiser and/or store manager in product placement and arrangement
- Dress up Mannequins & attend to other visuals
- Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy
- Operate as a cashier and be consistently accurate in money handling ( in case applicable)
- Understand and utilize all reports required for the day to day functioning of each store
- Carry out linked selling i.e. understand the customer’s need and close the deal
Store Merchandise / Merchandising
- Maintain a detailed knowledge of the merchandise/ products stocked in the store
- Ensure promotions and fast selling lines are featured in the store
- Provide information about the customers(likes,dislikes and opinions) to the dept incharge
- Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store
Customer Service
- Responsible for greeting and meeting all customers promptly and politely as they enter the store
- Provide customer satisfaction by delivering exceptional customer service
- Guide customers throughout the store or to the specific area the customer requests
- Develop a clear understanding of all departments, products,make, features and after sales service
- Ensure effective implementation of visual merchandising principles within the stores
- Effectively deal with customer queries and complaints
- Follow procedures for dealing with specific customer orders
- Ensure confidentiality with respect to Landmark retail/store sales information
Accounting
- To accurately process transactions for customers in an efficient manner
- To count the float for their designated till prior to opening to ensure accurate accounting
- To follow the close down procedures for their designated till at the end of trading
- To ensure that their designated till is fully operational and in working order
- Inform management of price queries
Customer Service
- To remove security tags from garments and items purchased by customers
- To fold garments in the correct way and present them in the correct size carrier bag to the customers after payment
- To act in a friendly and polite manner at all times
- To be aware of queue build up at the till point and inform the Chief cashier of the same
- To show initiative in dealing with problems
- To greet all customers with a friendly smile and a welcome as they approach the till
- To inform customers of current offers , CPC, and other related promotions
- To ensure that all stationery and carrier bags are present at their station prior to opening.
- To maintain housekeeping standards behind the till point at all times
- To advise customers of the availability of gift vouchers and other concept promotions at applicable times.
Security
- To be honest and trustworthy and demonstrate the same at all times
- To take full responsibility for the security of their designated till and the cash and other valuables contained within
- To reimburse the company of any shortages in money at the end of the day on their designated till as per company policy
- To ensure the safe passage of all cash from their designated till to the safe.
- To notify the Store management of any known security breaches or concerns regarding the honesty / integrity of colleagues
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How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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Note: If you are facing any issues while applying jobs, please let us know by commenting below. We will solve your issue as soon as possible, Advice not to share card details pay money to anyone, and be aware from those types of traps
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