COGNIZANT Hiring Customer service Representative Job In USA 🇺🇸 Salary Upto$62500-USD/PA Apply Online

Company:	Cognizant
Job Role:	Customer service Representative
Experience:	Freshers (0-2years):
Vacancy:	10+
Qualification:	Secondary school/Diploma/Associate degree
Salary:	Upto$62500-USD/PA
Location:	Las Vegas NV USA
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Apply Mode:	(Online)
Start Date:	28-1-22

About the Company:

Job Description:

• This super durable full-time completely remote place that requires an individual that adds to Cognizant Contact Center for Foodservice accomplishment by offering help to Selling Team and field accomplices, taking care of administration and conveyance issues. Setting up and keeping up with Gold Standard business connections and keeping up with foreordained brand circulation percent for client base is basic.
• This position gets and reacts to inbound calls requests and correspondences from clients, showcasing partners, and other client delegates. The position likewise settles on outbound decisions as and when required. A PC, screen, and headset will be given.

Obligations AND RESPONSIBILITIES:

• Offers Sales and Sales Support connections from Customers and Sales Associates (telephone and email) like general requests, criticism or episodes
• Involves modernized framework for following, data gathering, as well as investigating.
• Responds to fundamental requests and resolves essential issues.
• Record issues and distinguishes suitable activities to determine asks including those connected with, however not restricted to, request passage, request adjustment, client charging and installments, evaluating, detailing, and client confronting applications.
• Effectively re-guides approaching guests to self-administration choices
• Performs proactive outbound subsequent interchanges, as essential
• Performs customer site marketing provider support refreshes
• Screens open requests to guarantee precise affirmations/Forward Warehouse open requests to protect exact affirmations
• Handle email mentioned collaborations
• Perform list the executives support for client request guides

REQUIRED MINIMUM EDUCATION AND EXPERIENCE:

• Discerning will just consider candidates for this position whom are legitimately approved to work in the United States without requiring organization sponsorship now or whenever later on.
• Secondary School Diploma and 2 years in a Customer Service work OR an Associate's Degree.

Favored EXPERIENCE:

•  Past involvement with foodservice or foodservice dispersion industry is liked.
• Call Center insight. Bi-Lingual Spanish favored yet not needed.
• Job ID: 000464428818

Specialized REQUIREMENTS:

• Essential PC capability and involvement in Microsoft Office Suite (Word and Ex

Capacities AND SKILLS:

• Exhibits client care direction
• Capacity to choose and apply standard arrangements and systems.
• Capacity to determine routine issues and questions autonomously.
• Capacity to give close consideration to subtleties and use time successfully.
• Astounding oral and composed relational abilities with great jargon, legitimate syntax, and the capacity to freely make routine composed correspondences.
• Capacity to work in a speedy group climate
• If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

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