Company: | Air Arabia |
---|---|
Job Role: | Travel Services Agent |
Experience: | (0 -2 years) |
Vacancy: | 30+ |
Qualification: | Any Degree |
Salary: | AED-142000/year |
Location: | Dubai |
Join us on Telegram | Click Here |
Apply Mode: | (Online) |
Deadline: | Not Mentioned |
- Air Arabia works from five primary center points - Sharjah International Airport in Sharjah, UAE, Ras Al Khaimah International Airport in Ras Al Khaimah, UAE, Mohamed V International Airport in Casablanca, Morocco, Borg Al Arab International Airport in Alexandria, Egypt and Abu Dhabi International Airport in Abu Dhabi, UAE. These air terminals have a long standing of interfacing worldwide aircrafts and minimal expense transporters to the world, accordingly making air travel more available and a proficient method for transport.
- We are painting the world guide in our flying red tones by taking Air Arabia to additional thrilling objections!
- Job Description:
- Work Purpose
- Effectively advances and executes the everyday Air Arabia deals and client administrations of the comparing deals shop to accomplish set targets and goals. Appropriately handles/coordinates clients requests and grumblings in the right channel to upgrade the clients experience and guarantee their fulfillment.
- Chips away at advancing Air Arabia deals and client exercises according to direction of Supervisor/Manager and in accordance with the arrangements and systems, these exercises incorporate however not restricted to tickets, bundles, occasions, visas, protection, vehicle rental, and so forth
- Processes reservations, travel appointments, and changes on appointments for stroll in/calling clients and specialists, issues tickets and settles generally important travel game plans through the framework.
- Carries out strategically pitching methods distinguished by the organization to advance its items and administrations and to accomplish the singular objective set for him/her.
- Circles back to all refreshes and new items or frameworks acquainted by the organization with keep up with strong and appropriate information on the companys administrations and items.
- Adds to expanding deals and benefit by selling ancillaries, protection, occasion bundles, visas, and air rewards. Teaches clients on every single new advancement, crusades, unique offers, and alludes them to specific work force when required.
- Sets up contact with current and possible clients to recuperate/improve deals and construct trust and validity at clients level. Takes an interest in outside advancements and deals barrage to advance the companys items and corporate picture.
- Reacts to all clients requests and handles/coordinates their protests raised by visits, calls, messages, and so on quickly and viably guaranteeing a positive picture of Air Arabia is reflected 100% of the time.
- Handles all clients in a cordial inviting demeanor and ceases from any mentality that may prompt client disappointment.
- Speaks with air terminal group and visa really look at group to organize registration methods and conventions with relegated parties at whatever point required.
- Tells clients with any progressions or changes on the flights like deferral, abrogations, others, and so forth
- Processes/screens visa applications and undoings through the legitimate direct in accordance with the Air Arabia general approaches and techniques.
- Keeps up with the companys property like distributions, pamphlets, gear, office, holding up region, and so forth in a decent condition remembering the Air Arabia corporate picture.
- Performs different obligations as needed by the Supervisor/Head of Sales Shops.
- Key Result Responsibilities - Continued
- Capabilities (Academic, preparing, dialects)
- Four year college education in Tourism/Management or same.- Additional capability in Aviation/IATA/Tourism is an or more.
- Capable in Microsoft Office: Word, Excel, Power Point.
- Great in English and French Languages (Arabic where vital).
- New alumni might be considered for this job given they show the necessary capabilities.
- 1-2 years of involvement with a client assistance industry, ideally in Travel/Airline or the travel industry.
- Adequate information in Airline/Travel items and administrations.
- Fit for understanding clients issues and guiding them in the right channel.
- Compelling relational abilities to use in building deals and promoting strategies.
- Equipped for distinguishing issues and promptly responding to circumstances of various nature like irate clients, grumblings and exceptional solicitations.
- Fit for prescribing substitute answers for clients issues.
- Successful enticing, exchange, and critical thinking abilities.- Ability to work for extended periods and under tension.
- Utilizes relational relations to help companys destinations.- Demonstrates the capacity to contribute and effectively convey against business system and set KPIs.Work Purpose
- Effectively advances and executes the everyday Air Arabia deals and client administrations of the comparing deals shop to accomplish set targets and goals. Appropriately handles/coordinates clients requests and grumblings in the right channel to upgrade the clients experience and guarantee their fulfillment.
- Chips away at advancing Air Arabia deals and client exercises according to direction of Supervisor/Manager and in accordance with the arrangements and systems, these exercises incorporate however not restricted to tickets, bundles, occasions, visas, protection, vehicle rental, and so forth
- Processes reservations, travel appointments, and changes on appointments for stroll in/calling clients and specialists, issues tickets and settles generally important travel game plans through the framework.
- Carries out strategically pitching methods distinguished by the organization to advance its items and administrations and to accomplish the singular objective set for him/her.
- Circles back to all refreshes and new items or frameworks acquainted by the organization with keep up with strong and appropriate information on the companys administrations and items.
- Adds to expanding deals and benefit by selling ancillaries, protection, occasion bundles, visas, and air rewards. Teaches clients on every single new advancement, crusades, unique offers, and alludes them to specific work force when required.
- Sets up contact with current and possible clients to recuperate/improve deals and construct trust and validity at clients level. Takes an interest in outside advancements and deals barrage to advance the companys items and corporate picture.
- Reacts to all clients requests and handles/coordinates their protests raised by visits, calls, messages, and so on quickly and viably guaranteeing a positive picture of Air Arabia is reflected 100% of the time.
- Handles all clients in a cordial inviting demeanor and ceases from any mentality that may prompt client disappointment.
- Speaks with air terminal group and visa really look at group to organize registration methods and conventions with relegated parties at whatever point required.
- Tells clients with any progressions or changes on the flights like deferral, abrogations, others, and so forth
- Processes/screens visa applications and undoings through the legitimate direct in accordance with the Air Arabia general approaches and techniques.
- Keeps up with the companys property like distributions, pamphlets, gear, office, holding up region, and so forth in a decent condition remembering the Air Arabia corporate picture.
- Performs different obligations as needed by the Supervisor/Head of Sales Shops.
- Key Result Responsibilities - Continued
- Capabilities (Academic, preparing, dialects)
- Four year college education in Tourism/Management or same.- Additional capability in Aviation/IATA/Tourism is an or more.
- Capable in Microsoft Office: Word, Excel, Power Point.
- Great in English and French Languages (Arabic where vital).
- New alumni might be considered for this job given they show the necessary capabilities.
- 1-2 years of involvement with a client assistance industry, ideally in Travel/Airline or the travel industry.
- Adequate information in Airline/Travel items and administrations.
- Fit for understanding clients issues and guiding them in the right channel.
- Compelling relational abilities to use in building deals and promoting strategies.
- Equipped for distinguishing issues and promptly responding to circumstances of various nature like irate clients, grumblings and exceptional solicitations.
- Fit for prescribing substitute answers for clients issues.
- Successful enticing, exchange, and critical thinking abilities.- Ability to work for extended periods and under tension.
- Utilizes relational relations to help companys destinations.- Demonstrates the capacity to contribute and effectively convey against business system and set KPIs.
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