ZOHO Hiring Technical Support Engineer in India Salary from 5.6 LPA Apply Online

Company:	ZOHO
Job Role:	Technical Support Engineer
Experience:	Freshers (0-2 years).
Vacancy:	45+
Qualification:	BE/B.Tech, ME/M.Tech, MBA or related degree.
Salary:	5.6 LPA.
Location:	Chennai - Tamil Nadu - India.
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Apply Mode:	(Online)
Deadline:	Not Mentioned

About the Company:

Manage Engine, the IT division of Zoho Corporation, focuses on flexible solutions that work for businesses of every size, regardless of their size or budget. With the emphasis on making your work easier, Manage Engine makes far-reaching IT the executives' programming. We offer 90+ items and free apparatus to cover all your IT needs, at a price you can afford. With organization and device management to security and administration work area programming, we're integrating IT for a coordinated and comprehensive approach to upgrading your IT. The Zoho Corporation develops information technology and business management software as a service from its offices in Chennai and Pleasanton, California. Sridhar Vembu and Tony Thomas founded the company in 1996, which has development offices in India.

Educational Qualification:

• BE/B.Tech - Computer Science, Information Technology, Electronics
• With a grade point average of at least 6.5 and no running backlog
• Graduates of 2020/2021

Job Description:

• Provide voice based support to international and domestic customers (inbound and outbound).
• Should be able to build a rapport with the customer through clear, confident communication.
• Prioritize customer satisfaction and first-time resolution.
• Providing faster resolutions to technical issues by engaging with the technical team.
• Identifying gaps in the help module by working closely with the technical content team.
• Ability to work night shifts.

Skills Required:

• Written and spoken English are excellent.
• Having worked in a client-facing role for at least six months.
• Ability to provide phone-based support to USA and UK customers.
• Ability to work night shifts and relocate.
• Interested in learning new technologies.

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