| Company: | Johnson &Johnson |
|---|---|
| Job Role: | Associate Field service Engineer |
| Experience: | (2+years): |
| Vacancy: | 3+ |
| Qualification: | Bachelor or Master degree in Engineering |
| Salary: | Upto$80000-USD/PA |
| Location: | Portland, Oregon USA |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
Job Description:
- The Associate Field Service Engineer is mindful to deal with the client assistance framework in the establishment, administration and fix of all items upheld by Biosense Webster Inc. Liable for communication with clients via telephone and face to face for the treatment of client specialized asks, and grievances.
- Perform nearby and far off specialized help to inner and outer through the Customer Support Call Center
- Oversee account plan and play out the establishment, activity, fix and updates of gear inside an appointed area.
- Devises and carries out deterrent upkeep programs and keeps up with execution and administration records for gear.
- Assesses, analyses and fixes breaking down gear because of administration brings in a relegated area and timetable to work with all parts of specialized/designing work needed to help all items upheld and adjusted by the Biosense Webster specialized division.
- Reacts to client demands for crisis administration.
- Decides cause(s), investigates and makes a restorative move.
- Gives direction to clients to incorporate Doctors, Nurses and emergency clinic Biomedical architects alongside Field Service Specialists and additionally Representatives and helps when consumer loyalty issues emerge.
- Oversee client assumptions consistently previously, then after the fact different cooperations to guarantee consumer loyalty.
- Drive Customer Satisfaction improvement in alloted region through Monthly survey of grievances/Parts Usage/framework execution.
- Examine information, distinguish issues and put in remedial activities and upgrades plans
- Finishes desk work, documentation and authoritative assignments per strategy and methodology.
- Complete, clear and ideal update in the Service Management System identified with Workorder, Orders.
- Complete all preparing of RMA gets back to help individual use of parts and hardware.
- Oversee designated stock and complete expected reviews to help thereof.
- Finishes required trainings for upheld items and cycles.
- Goes about as client backer to address client needs inside
- Take an interest in episode examination.
- Answerable for conveying business related issues or freedoms to next administration level
- Follow all Company rules identified with Health, Safety and Environmental practices
- Liable for guaranteeing individual and Company consistence with all Federal, State, neighborhood and Company guidelines, strategies, and techniques
Required:
- • Vocational/Trade Certificate with ideally 4 years related work insight in a client care, specialized help/specialized assistance job
- Or then again
- Four year college education in Engineering discipline
- • Ability to work in the workplace (home) 25% and field 75%
- • Ability to go without prior warning successive air travel.
- • A substantial US Driver's permit
- • Heavy lifting of hardware and unreasonable standing, lifting and bowing will be required
- • Ability to show up on Saturday or Sunday and "off hours" depending on the situation to help client and business needs
- • Advanced Degree
- • 2 years of involvement with related industry
- • Knowledge of adjusting standards, practices and methodology
- • Experience in the Medical Device Industry
- • Knowledge of administration the board framework
- • Standard test gear insight to incorporate computerized multimeter
Join Our What'sApp Groups Click Here
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
Please Note:
1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)
2. If you already have a Candidate Account, please Sign-In before you apply.
Apply Now Click Here
Note: If you are facing any issues while applying jobs, please let us know by commenting below. We will solve your issue as soon as possible, Advice not to share card details pay money to anyone, and be aware from those types of traps
.jpeg)
.png)
.jpeg)
No comments:
Post a Comment