Amdocs Hiring TBO Analyst-IT Job In India Salary Upto Rs.50000 Apply Online

Company:	Amdocs
Job Role:	TBO Analyst-IT
Experience:	(1-3years):
Vacancy:	2+
Qualification:	Bachelor degree in Science/IT/Computer science or equivalent
Salary:	Upto Rs.50000
Location:	Pune,India
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Apply Mode:	(Online)
Start Date:	15-07-2021

About the Company:

On the off chance that you're a cell phone client, you are important for a perpetually associated and advanced world. At Amdocs, we are driving the advanced transformation into what's to come. From virtualized media communications organizations, Big Data and Internet of Things to versatile monetary administrations, charging and operational emotionally supportive networks, we are constantly developing our business to assist you with getting associated. We ensure that when you watch a video on YouTube, message companions on Snapchat or send your pictures on Instagram, you get incredible assistance whenever, anyplace, and on any gadget. We are at the core of the media communications industry working with monsters like AT&T, Vodafone, Telstra and Telefonica, assisting them with making a stunning new world for you where innovation is being utilized in astounding new manners each and every day. 

Job Description:

What will your work resemble? 

• You will fill in as the primary resource for clients looking for specialized help via telephone, Chat, tickets and Emails 
• You will be answerable for investigating Laptop/work area conditions running Microsoft Windows working frameworks 
• You will perform Remote Troubleshooting through indicative strategies and relevant inquiries 
• You will give exact data on Amdocs IT items and administrations 
• You will play out a total episode the executives by doing ticket examination, administration interference investigation, triaging of issues, circle back to pertinent groups for goal. 
• You will guarantee that all necessary ticket data is accessible for additional examination (for instance, screen capture of blunder and client ID) and run techniques and systems to give goal to known/repeating issues. 
• You will decide the best arrangement dependent on the issue and subtleties given by clients 
• You will walk the client through the critical thinking measure 
• You will record occasions and issues and their goal in logs 
• You will follow-up and update client status and data 

All you need is... 

• Four year certification in Science/IT/Computer Science or same 
• Ought to have least 1 to 2.5 long stretches of specialized help insight 
• Information to distant help apparatuses like Windows Messenger, RDP, Etc. 
• Great information on PC equipment, Software Installation, Windows working frameworks, Networking essentials, Active Directory nuts and bolts, Browsers and Outlook investigating, VPN, Active Sync Microsoft 365, Skype, Office 365 and so forth 

Why you will cherish this work: 

• You will flaunt your tweaked abilities for settling issues and aiding the end-client. 
• You will be a critical individual from a worldwide, dynamic and profoundly collective group with different opportunities for individual and expert turn of events. 
• You will have the chance to work in a worldwide climate for the worldwide market pioneer in its field. 
• Amdocs is an equivalent chance manager. We invite candidates from all foundations and are focused on encouraging a different and comprehensive labor force

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