CIGNA Hiring Data Science Analyst in Bangalore Salary starts from Rs.75,000 Apply Online

Company:	CIGNA
Job Role:	Data Science Analyst.
Experience:	(2-3 years)
Vacancy:	10+
Qualification:	BE/B.Tech ME/M.Tech/MBA
Salary:	Rs.75,000/-
Location:	Bangalore.
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Apply Mode:	(Online)
Deadline:	Not Mentioned

About the Company:

About Cigna:

Life is better at Cigna Corporation. Our mission is to improve the health, well-being and peace of mind of those we serve. Join us and colleagues from around the world in transforming health services so that they are accessible and affordable for millions. As an innovative leader in health services, we attract and motivate new talent, take bold actions and offer fresh ideas. You'll have a rewarding career if you join us, or one of our subsidiaries. How will you make a difference?

Role Summary:

Cigna offers you the chance to ensure that servicing continues to be a key market differentiator.

Increasing the efficiency of Cigna's services while improving its customers' well-being and costs is the company's mission. Cigna strives to make every interaction with the company memorable.

Analytical plan alignment with the Operations strategy will be the responsibility of the candidate. Data gathered from demographic, product, clinical, contact and claim sources is integrated, analyzed, distilled and presented to business stakeholders with actionable insights and accompanying financial impacts. Predictive and classification models can also be developed as solutions.

Qualifications:

• A graduate degree in one or more of the following fields: Statistics, Mathematics, Engineering, Biostatistics, Econometrics, Economics, Finance, or Data Science
• At least 3-5 years of related analytical work experience in the healthcare or financial services industryWorking experience in the Health Care, or Financial Services industries is required.
• Expert knowledge of statistical techniques, machine learning, voice analytics, test design, and predictive modeling is essential
• An advanced knowledge of Python, R, and SAS is required
• Excel expertise is essentiaKnowledge of contact data and channel operations - IVR, digital, chat, EDI, app, call transcripts, survey datal
• An understanding of channel operations and data including IVR, digital, chat, EDI, apps, call transcripts, and survey data
• A background in using NLP processing and machine learning to leverage call and chat transcripts is preferred
• Digital experience (clickstream, Adobe, SiteCatalyst)
• Communication of technical findings both written and orally to nontechnical audiences
• In a fast-paced matrixed environment, the ability to prioritize and drive results is essential
• Critical thinking and ability to perform tactically and strategically - both in and out of the box
• Developing enterprise-wide partnerships and networks

Responsibilities:

• Utilize R, Python, SAS, and SQL to extract and analyze Big Data
• Offer high level requirements on data gaps and technology
• Create and shape actionable insights / recommendations to support operations strategic initiatives from analytical techniques (such as NLP, Machine Learning, Neural Nets, Logistic Regression, Cluster Analysis).
• Pilot solutions are designed based on test v control designs
• Business leaders can easily consume and cherish the findings and recommendations you summarize and communicate simply and succinctly.
• Assist Service Operations teams and other enablers.

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