STRYKER Hiring Medical Field Service Engineer in UK Salary Upto 87,999 EUR/year Apply Online

Company:	STRYKER
Job Role:	Medical Field Service Engineer.
Experience:	(1-3 years).
Vacancy:	35+
Qualification:	BE/B.Tech, ME/M.Tech, MBA or related field.
Salary:	87,999 EUR/year.
Location:	Manchester - England - UK.
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Apply Mode:	(Online)
Deadline:	Not Mentioned

About the Company:

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. Orthopaedics, medical and surgical products, and neurotechnology and spine products are some of the innovative products and services we offer. Fortune Magazine named us one of the World's Best Workplaces and a Best Workplace for Diversity! Learn more about our award-winning organization by visiting stryker.com

Why engineering at Stryker?

At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products. Using cutting-edge technologies to improve healthcare is what you will be doing as an engineer at Stryker. Our team of incredibly talented and intelligent individuals create industry-leading medical technology products in a supportive environment. You will also have growth opportunities as we have a culture that supports your personal and professional development. Need another reason to apply? Check out these 8 reasons to join Stryker’s engineering team: https://www.strykercareersblog.com/post/8-reasons-to-join-strykers-engineering-team

Summary

• Support Stryker customers' on-site technical needs.
• Performing preventative maintenance (PM) and completing repairs on medical equipment from Stryker's Medical portfolio, in accordance with Stryker's standards and procedures.
• Managing their own preventive maintenance schedule and performing repairs on their territory is the responsibility of the Field Service Engineer.
• Additionally, they will be required to commission and install equipment and to perform software and hardware upgrades on Stryker products.
• Using Stryker reporting tools and software packages, the Field Service Engineer will provide weekly reports to the Field Service Supervisor, provide service reports to customers, and ensure traceability of work and Stryker products.
• Support will also be provided to other territories and team members as required by the business. Ensure smooth and timely service delivery, customer satisfaction, and continued growth of ProCare service contracts by collaborating with Sales, Customer Service, RAQA, and Technical Support. Ensure responsiveness and superior customer service by establishing long-term relationships with customers, subcontractors and team members.

Technical Services Responsibilities:

• Medical device preventive and corrective maintenance (meeting SLAs)
• Rapid response to breakdowns (meeting SLAs)
• Regular and on-time updates of work orders on the database, including completion of service reports.
• Upgrades to hardware and software
• Installation and commissioning of equipment
• Training of customers in technical matters
• Peer group technical training
• Organize a customer product assessment and provide a report
• Maintain safe working practices in both clinical and non-clinical environments
• Whenever possible, keep spare parts on hand
• Maintain company assets, such as laptops, etc. and tools, according to company guidelines

Sales Team and Head Office Support:

• Develop and maintain rapport with internal customers - RSMs, local sales teams, and head office staff
• Identify opportunities and issues and contribute to finding solutions.
• Aid regulatory bodies, RAQA department, and customers in responding to product recalls, MHRA alerts, Field Safety Notices (FSNs), and Field Action Notices.

Reporting:

• Prepare regular reports for customers and supervisors.
• Stryker field-based products should be traceable through reporting tools
• Provide regular updates on assigned tasks, attend team meetings, and deliver presentations.
• Levels of repair service
• Resolving service issues
• Profitability of the contract service business
• Metrics related to equipment uptime
• I am willing to travel to a variety of places.
• Possibility of long-term development with willingness to learn
• Routine and schedule for the day
• Critical service calls are prioritized
• Approval of the contract (approval of technical services)

Education & Experience:

• A HNC in Engineering or Electronics or an equivalent qualification in Engineering, electronics, or medical technology, such as Biomedical Engineering is desirable.
• Proficiency in written and spoken (technical and medical) English
• Appropriate IT knowledge (Microsoft Office, Outlook, Oracle, Powerplay, Impromptu)
• Experience in servicing, repairing, and testing electrical/electronic devices combined with good mechanical skills
• At least one year of experience in a hospital or healthcare service industry is preferred.
• Field service experience, clinical experience, experience with complex medical devices, and engineering knowledge will be highly valued.
• Knowledge of the appropriate national and local regulatory standards
• IT experience on both an administrative and technical level

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/

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