Job Role: Trainee
Experience: Freshers
Qualification: Arts, Commerce, and Science graduates
Salary: ₹ 3.2 LPA.
Location: Across India
Last Date: 14th April 2024
About the Company:
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How to Apply Click on the Below link, it will redirect you to source Page and apply there.
Job Description For TCS BPS Recruitment 2024
TCS BPS is seeking dynamic individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will handle inbound and outbound customer inquiries via various communication channels including phone, email, and chat.
Key Responsibilities:
- Respond promptly to customer inquiries with professionalism and empathy.
- Handle and resolve customer complaints in a timely manner.
- Provide accurate information about products and services.
- Identify and escalate priority issues to appropriate channels.
- Document all customer interactions and transactions accurately.
- Meet or exceed performance targets including quality, productivity, and customer satisfaction.
- Collaborate with team members and other departments to ensure seamless customer service delivery.
- Continuously update knowledge of products, services, and processes to better assist customers.
TCS BPS Recruitment 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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