| Company: | COGNIZANT |
|---|---|
| Job Role: | Digital Business Analyst. |
| Experience: | Freshers. |
| Vacancy: | 20+ |
| Qualification: | BE/B.Tech, ME/M.Tech, MBA. |
| Salary: | £ 83,732/year. |
| Location: | London - UK. |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
Description:
At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. While energy & utilities clients globally continue to transform themselves on the energy transition journey, Cognizant’s consulting team is helping them shape the transformation agenda and also playing a critical role in delivering the large scale digital transformation programmes for our customers. We work with our clients on enabling energy transition across the value chain with specific capabilities on green energy & services initiatives (electric vehicles, heat pumps etc.), enhanced customer experience (through digital and data enablement), and most importantly digitalisation of the aging grid/metering infrastructure.
Key Responsibilities:
- Work with product team to create a backlog of user stories, drafting acceptance criteria, and helping manage the prioritisation using Scrum or Kanban
- Improve our product, acting as the voice of the customer across digital channels like desktop ,mobile web chat
- Increase customer value through optimisation of the products and find creative ways of breaking larger product outcomes and features into MVPs, as well as champion our product-centric ways of working
- Engage with business stakeholders and conducting workshops for requirement elicitation.
- Business Consulting – Advisory Services, Process Consulting & Business Analysis.
- Conduct and lead requirement gathering workshops, write Functional Specifications, BRDs, NFRs, RTMs, user stories, test cases, conduct UAT and training, support go-live thru the lifecycle of global programs/projects
- Process Mapping, Benchmarking and Reengineering
- Business Process Standardization and Harmonization
- Business Case preparation and Business Impact Assessment
- Application assessment, Tool Evaluation and Vendor Selection
Skills & Experience:
- Have proven experience working inside agile teams, probably Scrum or Kanban – as a BA/PO
- Have proven experience in working in a product-centric digital environment, helping to set product vision and producing backlogs of user stories.
- Possess a strong understanding of end-to-end customer experience - have experience working with a range of stakeholders at varying levels across the company to ensure successful product releases
- Ability to effectively work with and manage medium sized teams in digital projects, or pods in large digital transformation projects
- Comprehensive knowledge of the application of Use Cases, Process Maps and User Journeys
- Building relationships between external partners and internal stakeholders to deliver project objectives
- Ability to pivot and change directions on a programme if required
- Strong analytical and problem-solving skills
- Proven Stakeholder management credentials
- Excellent Presentation, and communication skills
Additional Information:
Employee Status: Full Time Employee
Shift: Day Job
Travel: No
Job Posting: Oct 04 2023
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