| Company: | PHILIPS |
|---|---|
| Job Role: | Field Service Engineer. |
| Experience: | (4+ years). |
| Vacancy: | 25+ |
| Qualification: | Bachelors Degree or related skills. |
| Salary: | SAR 145,900/year. |
| Location: | Saudi Arabia. |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did. Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but we are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.
Job Description
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most. The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
You are responsible for
- Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH
- Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
- Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
- Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
- Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
- Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
- Support the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
- Use company property with care to ensure optimal results with minimal operational costs
- Keep abreast of new technologies likely to affect PH range of products
- Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
- Responsible for executing service events (maintenance & Installation) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant PH quality standard policies
- Responsible for completeness and accuracy of service records with particular attention to test & inspection results
- Responsible for adopting appropriate ESD control while servicing PH equipment
- Responsible for using appropriate electronic measurement equipment in calibration controlled cycle
- Responsible for reporting identified device safety issues according to applicable PH quality standard policy
- Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
You are a part of
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
To succeed in this role, you’ll need a customer-first attitude and the following
- University degree in Electrical and Electronics Engineering, Biomedical Engineering or relevant disciplines
- 5+ years of field service experience
- Strong knowledge in diagnosing and repairing electronic equipment, troubleshooting and responding to customers’ concerns
- Experience in IGT is preferred
- Strong customer service and communication skills
- Must be able to work both individually and in an established team setting
- Advanced level of English & Arabic is a must
- Excellent command of Microsoft Office applications
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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