| Company: | CAPGEMINI |
|---|---|
| Job Role: | CIS Service Desk. |
| Experience: | Freshers (New Graduates). |
| Vacancy: | 50+ |
| Qualification: | Bachelors Degree or related skills. |
| Salary: | 15.6 LPA. |
| Location: | India. |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group's purpose is to unleash human energy through technology for a more inclusive and sustainable future. In nearly 50 countries, it has 270,000 team members that are responsible and diverse. Due to its strong 50-year heritage and deep industry expertise, Capgemini is trusted by clients to address their entire range of business needs, from strategy and design to operations, through the rapidly evolving and innovative world of cloud, data, artificial intelligence, connectivity, software, digital engineering, and platforms. The Group reported in 2020 global revenues of €16 billion.
Job Description:
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution
- Clarify customer requirements probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Desired Candidate Profile:
- Should be graduating in 2022
- Should have 55% and above in Graduation (till 4 semesters or 2 years)
- BSc - Any 3-year graduate - BCA, All Streams accepted.
- 1 year gap is allowed after educational milestone e.g. SSC and HSC
- Candidates must be open to relocate to any location and work in night shifts
- Candidates must be available to join immediately
- Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
- Should be open to sign Service Level Agreement
Please Note:
- Only shortlisted candidates will be invited for the assessment / selection process
- Selection process will be done in virtual mode
- Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online
How to apply Capgemini Off Campus Drive?
Interested and Eligible candidates can apply this drive in online on or before 25 March 2022.Venue details will be send to shortlisted candidates through E-Mail.
How to Apply Click on the Below link, it will redirect you to source Page and apply there.
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