| Company: | Apple |
|---|---|
| Job Role: | Apple Technical Support Advisor |
| Experience: | (2-3 years) |
| Vacancy: | 30+ |
| Qualification: | Any Degrees |
| Location: | Austin, Texas, United States |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | Not Mentioned |
You're an issue solver and effectively associate with clients! You surpass their assumptions with your direction, information, and genuine enthusiasm for innovation. You're fascinated by the manner in which things work, and can sort out where innovation works when things veer off-track. You have incredible verbal and composed relational abilities, as well as the capacity to successfully focus on and deal with your time. You can perform various tasks across frameworks and applications, break down, segregate and resolve an assortment of perplexing specialized issues, and easily explore a specialized climate. You easily draw in, clarifying bit by bit arrangements with persistence and a methodology custom-made to every individual client. You're here to assist with fixing specialized issues, yet additionally give a staggering client experience. In the event that this sounds like you, you could be the following Apple Support Advisor. We're focused on assisting workers with investigating their true capacity.
Job Describes:
We expect everything from an Advisor that our clients do. As an Apple Support Advisor, you'll be supporting a large number of our famous items, from iPhones to iPads to MacBooks to work area Macs. As our clients' primary resource, you'll be the amicable voice of Apple, giving a-list client assistance, investigating, and specialized help. We'll depend on you to pay attention to our clients and utilize your specialized mastery, inventiveness, and energy to address their issues - and advise them that behind our incredible items are astonishing individuals. Since we trust our singular foundations, viewpoints, and interests assist us with making the thoughts that push we all ahead. We'll prepare you to be awesome.
This position accompanies cutthroat compensation, extraordinary advantages, qualification to take part in our organization stock arrangement, downtime, a worker markdown, and devoted assets to help your continuous development and profession advancement.
Key Qualifications
- Least 2 years proficient specialized investigating mastery or demonstrated specialized capacity
- Experience supporting clients by means of telephone, email, visit, as well as face to face
- Enthusiasm for client support and responsibility for client experience including exhaustive issue goal
- Ready to successfully tailor correspondence and style to contrasting crowds
- Ready to self oversee and work freely in a high speed, continually changing climate
- Flourishes with a group where mastery is shared and input is invited
- Powerful using time productively including capacity to perform various tasks, coordinate and focus on
- Ready to research and handle specialized data across various apparatuses while conversing with clients
- iOS, Smartphone, Tablet, PC or Mac experience
- Fitness for getting abilities in specialized investigating and an enthusiasm to learn and take on new difficulties
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