Company: |
PHILIPS |
Job Role: |
Field Service Engineer. |
Experience: |
Freshers or (1 year). |
Vacancy: |
18+ |
Qualification: |
Bachelor or Above degree in Biomedical Engineering, Electrical Engineering or other related major. |
Salary: |
424,000TWD/year. |
Location: |
Taichung, Taiwan. |
Join us on Telegram |
Click Here |
Apply Mode: |
(Online) |
Deadline: |
Not Mentioned |
About the Company:
Philips began as a small company in Eindhoven, over 125 years ago. The founders had no idea it would become the driving force behind global innovation, dedicated to improving millions of lives worldwide. However, it did.
Philips is today one of the world's leading health technology companies, committed to improving life for people around the world. Our enthusiasm, inspiration, collaboration, and diversity are what will enable us to deliver on this promise.
We have over 80,000 talented people in over 100 countries, and we are always seeking more. A healthy, more connected world requires like-minded, motivated, focused minds to transform themselves personally and professionally while creating a healthier society.
Having a job at Philips means more than just working. You will gain lasting and positive transformations from this experience full of unexpected moments. Assist us in making the world a better place while building a career you could never have imagined. You as well.
Job Description
In this role, you have the opportunity to
Provide corrective, preventative, installation and FCO services to customers. In addition to ensuring long term customer satisfaction and loyalty, this position is very important to maximizing sales and services business growth.
You are responsible for
- Plan and deliver assigned services with high quality, including corrective maintenance, preventive maintenance, installation, and FCO; Focus on efficiency and service quality.
- Ensuring customer satisfaction and loyalty through good relationships with customers; Owning customer service KPIs for assigned accounts. Implement service processes efficiently.
- Business support services
- Gaining knowledge and skills through training. Examine actual service competences and capabilities.
- Team members receive service support as needed. Work as a team.
- Preparing and delivering Service Reports on a timely basis
- Company & team assigned other tasks
You are a part of
Services & Solution Delivery team, which is playing an important role to ensure Philips services delivery. You will report to Service Modality Manager and cooperate with Service Sales, Modality Sales& other services related teams.
To succeed in this role, you should have the following skills and experience
- Bachelor or above degree in Biomedical Engineering, Electrical Engineering or other related major.
- A minimum of one year's work experience in customer service in the healthcare industry; a recent graduate is also considered.
- Technical expertise in healthcare products
- Ability to communicate effectively
- Logical and clear thinking
- Multitasking skills
- Ability to execute well
- Reads and writes English fluently
- Responsible and willing to travel
- The ability to motivate and manage oneself
In return, we offer you
Choosing a career path that will give you the most satisfaction. Philips is expanding its capabilities across the company. The success of this market-driven role in a complex environment will open up many career options for you in other areas of Philips or elsewhere. As well, we believe you are at your best as a person when we are at ours as a company. In addition to competitive health benefits and flexible work schedules, we also offer a variety of well-being activities in the community.
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How to Apply
Click on the Below link, it will redirect you to source Page and apply there.
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