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Friday, May 16, 2025

PHILIPS Hiring Field Service Engineer in China🇨🇳 Salary CN¥ 17000/month Apply Online

Company: PHILIPS 
Job Role: Field Service Engineer.
Experience: Freshers (0-1 years).
Vacancy: 20+
Qualification: Bachelors Degree or related skills.
Salary: CN¥ 17000/month.
Location: Taipei -Taiwan - China.
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Apply Mode: (Online)
Deadline: Not Mentioned
About the Company:
Overview: 

This hybrid role combines the responsibilities of a Technical Consultant and a Field Service Engineer, focusing on patient monitoring equipment. You will deliver high-quality service and technical expertise to ensure customer satisfaction, system maintenance, and successful project implementation.

Your role:

Technical Resource & Solutions Implementation: 
  • Serve as the technical expert for implementing patient monitoring solutions, conducting site assessments, and providing data-driven analysis. 
  • Work in tandem with Philips Solution Architects for solution selling to address customer needs.
Project Delivery & Documentation: 
  • Execute project activities efficiently, adhering to work estimates and defined methods. 
  • Prepare and maintain as-built drawings and service documentation, ensuring precise documentation of completed work.
System Maintenance & Support: 
  • Plan and execute corrective and preventive maintenance tasks with precision and operational efficiency. 
  • Provide remote and on-site technical support to the installed customer base.
Customer Relationship Management: 
  • Build and sustain strong customer relationships to foster long-term satisfaction and loyalty. 
  • Instruct and guide customers on the operation and maintenance of Philips solutions.
Collaboration and Communication: 
  • Collaborate closely with internal teams, including project managers, clinical consultants, and service sales teams, to ensure seamless service delivery.
  • Communicate effectively with customers, teams, and stakeholders in both English and Chinese.
Technical Escalation & Problem Resolution: 
  • Resolve complex customer issues using independent judgment and a deep understanding of IT knowledge and skills.
  • Escalate configurations inconsistent with technicCollaborational standards.
Training & Development: 
  • Participate actively in training programs to enhance technical skills, achieving relevant certifications. 
  • Offer product usage guidance and basic troubleshooting training to customers.
Reporting & Documentation: 
  • Prepare accurate and timely service reports and simplified maintenance manuals to meet company and customer requirements.
  • Regularly update the project manager and team members on installation activities.
You're the right fit if:
  • University graduate with a minimum of 3 years in relevant Informatics Product Delivery.
  • Expertise in programming languages, various operating systems, and databases.
  • Knowledge of DICOM and HL7 standards.
  • Strong technical expertise, particularly in healthcare products with a customer-focused mindset.
  • Excellent communication skills in English and Chinese.
  • Valid driving license and access to a personal vehicle, willingness to travel as needed.
  • Willing to participate in short-term overseas training programs and off-hours on-call duty rotation.
  • Self-motivated with strong execution, problem-solving skills, and self-management capabilities
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