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Thursday, December 19, 2024

PHILIPS Hiring Field Service Engineer in USA Salary $ 89000/year Apply Online

Company: PHILIPS
Job Role: Field Service Engineer.
Experience: (1 years).
Vacancy: 20+
Qualification: BE/B.Tech, ME/M.Tech, MBA.
Salary: $ 89000/year.
Location: Newark - New Jersey - USA.
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Apply Mode: (Online)
Deadline: Not Mentioned
About the Company:
Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did. Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but we are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.

Job Description

Allow your passion for improving lives to shine in this role by supporting the technical needs of Philips customers, in the IGT and DXR modalities, providing maintenance and installation to Philips products & services, maximizing customer satisfaction by seeking opportunities to support our customers further and deliver value.

Your role:
  • Provide exceptional customer service within the Philips IGT and DXR modalities, by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue and meet field service metric goals.
  • Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools).
  • Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements.
  • Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems).
  • Travel across the specified geography is required. The average driving time is 1-4 hours daily and may exceed 50% at times with occasional overnight stays and travel by air and/or train may be required.
You're the right fit if: 
  • You’ve acquired 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years’ in electromechanical industries.
  • Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
  • You have a bachelor’s degree in electronics or related field, or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
  • You must be able to:Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
  • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
  • Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.
How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

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